D&D HVAC/R

D&D HVAC/R serves Mauston, Wisconsin as a heating contractor with a 3.7-star rating drawn from 27 customer reviews. The business operates standard weekday hours from 8 AM to 5 PM, including weekends, providing availability that many local competitors do not match. Reviewers specifically mention the technician Dale as the primary point of contact, noting his willingness to assist homeowners with heating and cooling issues. The company appears to focus on residential service, though specific license information and years in operation are not publicly listed.

What distinguishes this contractor from others in the Juneau County area is the personal approach several reviewers describe. Dale is characterized as someone who figures out how to improve existing systems rather than automatically recommending part replacements. Multiple customers mention receiving fair pricing and honest assessments of whether repairs or replacements make financial sense. One reviewer notes Dale offered parts at no cost from another unit, demonstrating a customer-first attitude that generated strong loyalty among those who have used the service.

Customer scenarios reveal the kind of responsiveness that draws recommendations. During a below-zero cold spell, one reviewer recalled Dale installing a new furnace when the old unit failed, then completing warranty work promptly when problems arose. On a Sunday afternoon with temperatures reaching 92 degrees, another customer found Dale the only company listed as open in the entire area, and he had the needed part in stock. A third reviewer described receiving phone assistance after hours rather than being pressured to schedule an expensive service call.