Sears Appliance Repair

Sears Appliance Repair operates as a franchise location within the Sears Home Services network, delivering appliance repair solutions to homeowners across Mequon and neighboring Wisconsin communities. The location holds a 4.2-star rating derived from 136 customer reviews, reflecting a mixed but substantial track record. Technicians at this location handle repairs across major household appliance categories including washing machines, dryers, refrigerators, freezers, and ovens. Service hours extend from 6 AM to 11 PM daily, providing coverage for scheduled repairs throughout the week. The Mequon location serves residents in Ozaukee County and the greater Milwaukee metropolitan area.

What distinguishes this service provider is its affiliation with a national brand network that facilitates access to OEM parts for Maytag appliances and other major manufacturers. The extended daily operating window allows technicians to accommodate same-day appointments for urgent situations. Customer reviews indicate that technicians carry diagnostic equipment and can source replacement components through the corporate parts ordering system. The location operates under the Sears Home Services umbrella, which provides standardized service protocols across their franchise locations.

Customer reviews document specific repair scenarios that illustrate the hands-on experience. Dan Borowski described a technician who diagnosed an issue, ordered the correct replacement part, and returned to complete the repair, noting the problem was resolved. Barbara Murphy referenced a Maytag oven repair where the technician was described as knowledgeable and efficient, with the work completed as promised. Justin Provance and Davechem2000 both recounted challenges with the customer service system, describing difficulty reaching human support, though Provance noted a second contractor identified a simple clog that Sears had misdiagnosed as a major repair.