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About Basurto's Heating and Cooling
Basurto's Heating and Cooling has earned a 4.5-star average across six documented reviews in the Milwaukee metro area, establishing a reputation for responsive residential HVAC care. Oscar, the primary technician, handles service calls throughout the city and surrounding neighborhoods, responding to emergency heating failures and routine maintenance requests alike. The company addresses issues in homes containing aging heating systems, including units that have operated for three to four decades without comprehensive professional attention.
What distinguishes Basurto's from neighboring contractors is the emphasis on rapid turnaround and transparent communication. Multiple reviewers note Oscar's willingness to respond quickly, appearing at properties within hours of initial contact even for customers he had not previously served. The company facilitates repairs on furnace and water heater systems affected by flooding, damaged exhaust components, and deteriorating mechanical parts. All referenced work in reviewer accounts was completed at rates described as reasonable and fair.
Oscar's Same-day responsiveness saved an elderly Milwaukee resident from enduring subzero temperatures without functioning heat, diagnosing the failure within hours of a Friday afternoon call. A reviewer managing rental properties recounts rapid replacement of a broken exhaust pipe and blower motor combined with an annual system tune-up. Another client, a Realtor who contacts Oscar frequently, cites his consistent communication, reliable availability for urgent situations, and ability to resolve problems efficiently when other contractors prove unavailable or unwilling to respond.
What Customers Say
Five of six reviews award five stars, citing Oscar's quick arrival, fair pricing, and reliable problem-solving. The lone two-star review documents a quote discrepancy and appointment tardiness that the company did not resolve.
Services
Furnace Repair & Installation
Diagnoses and repairs heating system failures, including new furnace installation for systems beyond practical repair.
AC Repair & Maintenance
Evaluates cooling systems, replaces condensation lines, performs tune-ups on aging air conditioning equipment.
Water Heater Service
Repairs and restores water heaters disabled by flooding or mechanical failure.
Annual System Tune-Up
Comprehensive maintenance visit covering heating, cooling, and associated components for preventive care.
Exhaust & Ventilation Repair
Replacement of broken furnace exhaust pipes and related venting components.
Blower Motor Service
Diagnoses and replaces malfunctioning blower motors in forced-air heating systems.