Lennox Stores (Parts Plus)

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About Lennox Stores (Parts Plus)
Lennox Stores (Parts Plus) operates as a heating equipment supplier in Milwaukee, Wisconsin, serving contractors and technicians who need genuine Lennox replacement parts and supplies. The location maintains standard business hours from 7:30 AM to 4:30 PM Monday through Friday, with weekend availability not offered. With 23 verified customer reviews contributing to a 4.1-star average rating, the store has built a mixed but generally favorable reputation among the local HVAC trade community in Milwaukee and surrounding Wisconsin markets.
As an authorized Lennox parts distributor, this store provides access to the full product catalog including current promotions and clearance items that independent contractors cannot source elsewhere. The location features specialized tools like the AHRI Matchup system for equipment verification, Cross Reference for finding compatible components, and a Repair Part Finder to locate obscure inventory. Staff members assist with warranty claims processing and offer financing options for both consumer and commercial customers, positioning the outlet as a resource for job-specific needs rather than do-it-yourselfers.
Customer experiences reveal a pattern of helpful interaction with specific staff members. One reviewer describes calling in and receiving immediate assistance, with orders consistently accurate and representatives described as polite and caring about business relationships. Another technician story highlights a challenging support situation where extended hold time was eventually resolved through persistent follow-up by a representative named Deric, who reached out multiple times to ensure the technical issue was fully addressed. A different reviewer specifically praises the availability of Trion air filters in stock, noting that consistent inventory and courteous staff make the difference for repeat visits.
What Customers Say
6 of 8 reviewers give 5-star ratings, consistently praising staff helpfulness and product availability. The two 1-star reviews cite long hold times and parts availability issues as primary frustrations, while positive reviews specifically mention representatives by name and quick resolution of problems.
Working Hours
| SundayToday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| Thursday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | Closed |
Services
Lennox Furnace Parts Supply
Genuine furnace components and replacement elements for professional HVAC technicians.
Air Filter Inventory
Stocking Trion air filters and other common residential filtration products for contractors.
AC and Heat Pump Components
Cooling system parts including refrigerant handling accessories and electrical controls.
AHRI Matchup Tool
Equipment verification system ensuring proper part-to-unit compatibility for service calls.
Cross Reference System
Database lookup for identifying alternative and equivalent components across manufacturers.
Warranty Claim Processing
Assistance filing and tracking warranty claims for Lennox equipment covered under manufacturer guarantees.
Commercial Parts Ordering
Special order capabilities for larger commercial HVAC projects and obscure inventory items.
Financing Programs
Consumer and commercial financing options for equipment purchases through Lennox financial partners.