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About The Twins HVAC & Home Improvements LLC
The Twins HVAC & Home Improvements LLC operates as an HVAC contractor serving Milwaukee and surrounding communities. The business holds a 5.0-star rating accumulated across 33 customer reviews, reflecting consistent service quality recognized by local homeowners. Technicians Anxhelo and Ari handle service calls, addressing residential heating and cooling needs throughout the metropolitan area. The company handles thermostat installations, air conditioning repairs, and furnace replacements, providing solutions for both emergency breakdowns and planned system upgrades.
Customer reviews highlight several distinguishing qualities. Multiple callers describe same-day arrival during urgent situations, including a 105-degree summer day when a 92-year-old resident needed immediate cooling. Reviewers consistently mention technicians took time to explain issues and discuss repair options, providing diagnostic clarity rather than pushing immediate replacement. The team offers warranty coverage on completed work, and clients note pricing transparency as a positive factor when comparing estimates.
Specific service scenarios from reviews demonstrate capability under challenging conditions. One homeowner described a compressor failure diagnosed and replaced within two days. Another review detailed furnace repair after other contractors struggled to identify the root cause. A reviewer mentioned the team navigated condo association complications to complete a furnace installation, suggesting experience working within multi-unit building requirements. These accounts describe problem-solving rather than routine replacement as the primary approach.
What Customers Say
All 33 reviews award 5 stars, with technicians Anxhelo and Ari named across multiple accounts. Reviewers cite same-day service, warranty coverage, and transparent pricing as recurring positives.
Services
Thermostat Installation
Professional installation of new thermostats, including smart thermostat setup and wiring configuration.
AC Repair & Maintenance
Diagnostic services and repair for air conditioning systems, including compressor replacement and refrigerant handling.
Furnace Replacement
Full furnace installation with experience navigating building association requirements and permitting.
Emergency HVAC Service
Same-day response for heating and cooling emergencies, addressing urgent breakdowns in residential homes.
System Diagnostics
Thorough problem identification using diagnostic expertise to isolate root causes accurately.