Donovan & Jorgenson

Donovan & Jorgenson operates as an HVAC contractor serving New Berlin and nearby Wisconsin communities. The business holds a 4.8-star rating derived from 360 customer reviews, reflecting consistent homeowner satisfaction across heating and cooling projects. Their service model emphasizes clear communication, with technicians explaining options thoroughly before work begins and respecting client homes through careful cleanup after each job. The company maintains standard weekday hours with Saturday availability, accommodating both routine maintenance scheduling and urgent repair needs.

This contractor differentiates itself through manufacturer partnerships that enable comprehensive system installations. Reviewers describe experiences involving furnace replacements, heat pump installations, and boiler system repairs that required specialized knowledge. The business assists homeowners with utility rebate programs, including Wisconsin Focus on Energy credits that reduce installation costs for qualifying energy-efficient equipment. Their team handles ventilation upgrades alongside primary HVAC equipment, allowing single-visit installations that complete multiple home improvement objectives.

Customer stories from reviewers highlight specific technicians who resolved long-standing heating problems. One homeowner described an eight-year struggle with boiler issues before receiving effective service, with the technician diagnosing systemic problems and replacing multiple components to restore proper heat distribution throughout the home. Another reviewer documented a same-day emergency response during sub-zero temperatures, with temporary repairs followed by complete system replacement within days. A third customer noted the crew completed furnace, heat pump, and ventilation installations within two working days while leaving the basement cleaner than they found it.