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About SelecTemp LLC
SelecTemp LLC operates as an HVAC contractor in New Lisbon, Wisconsin, earning a 2.3-star rating from nine customer reviews. The company maintains consistent availability across weekdays from 8 AM to 6 PM, with Saturday service extending until 7 PM. This single-location contractor serves residential customers throughout the New Lisbon area and surrounding communities in central Wisconsin.
Customer feedback presents a divided picture of service quality. One reviewer recounts SelecTemp providing emergency assistance during a winter power outage in 2022, offering a temporary solution when a heat exchanger failed and replacement parts were backordered. However, multiple reviewers describe significant concerns including confrontational interactions, communication failures around billing, and skepticism about the longevity of completed repairs. These contrasting experiences suggest that customer satisfaction may depend heavily on specific circumstances and communication expectations.
Specific scenarios from reviews include a homeowner who received help during freezing temperatures when power was restored and the furnace would not restart. Another reviewer describes being charged $400 for repairs followed by an additional $300 service call, with the technician subsequently stating the unit was too old for cost-effective repair. A third customer reports being told to find another contractor when requesting installation of a furnace the homeowner had already purchased.
What Customers Say
Three of nine reviews describe confrontational or rude interactions with the technician, while one five-star review specifically praises emergency assistance during a 2022 winter power outage. Negative reviews consistently cite billing disputes and questions about repair longevity, with two reviewers reporting the same unit failed shortly after paid repairs.
Working Hours
| SundayToday | 8 AM–6 PM |
| Monday | 8 AM–6 PM |
| Tuesday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| Thursday | 8 AM–6 PM |
| Friday | 8 AM–6 PM |
| Saturday | 8 AM–7 PM |
Services
Heating System Repair
Diagnostic and repair services for furnaces and heating equipment, with mixed reviews on repair longevity and pricing transparency.
Cooling System Service
AC unit installation and repair, with one reviewer reporting a new installation went smoothly but subsequent communication issues arose.
Emergency HVAC Response
Available for urgent heating calls, with documented emergency assistance during winter power outages in the New Lisbon area.
Heat Exchanger Replacement
Replacement of failed heat exchangers, though one reviewer noted a two-week wait for parts with only temporary fixes available initially.
System Troubleshooting
Diagnostic services to assess unit condition and recommend repair versus replacement, though some customers questioned the advice provided.