Hoffman Heating & Cooling Inc

Hoffman Heating & Cooling Inc has earned a 4.9-star rating across 311 reviews in New London, Wisconsin, making them one of the most reviewed HVAC contractors in the region. The company employs Bryant-certified professionals and offers 24-hour emergency service for residents of New London, Hortonville, Weyauwega, Fremont, Greenville, Clintonville, and surrounding communities. Their fleet serves both residential and light commercial customers throughout Outagamie and Waupaca counties, handling everything from routine maintenance to complete system installations.

What distinguishes Hoffman from neighboring contractors is their manufacturer relationship with Bryant, a premium HVAC brand that provides access to high-efficiency furnaces, air conditioners, and heat pumps with competitive financing options. Their website explicitly guarantees satisfaction, promising that technicians arrive clean, quick, and efficient while treating every home with respect, reviewers specifically note crews laid protective tarps on floors and used shoe coverings. The company also emphasizes indoor air quality solutions, offering humidifiers, dehumidifiers, heat recovery ventilators, and air purification systems alongside their traditional heating and cooling services.

Reviewers consistently name specific technicians who handled challenging situations. Luke LaFave praised technicians Jon and Cross for quick scheduling and fast installation of a new AC system, noting their professionalism and respect for the home. Tammy Kanaman described how her furnace failed during cold weather, and technician Dave got it running again before the team provided a same-day estimate for a full replacement, installers Cross and Caleb completed the work efficiently and cleaned thoroughly afterward. Another reviewer recalled returning from a month-long trip to find her boiler failed and the house at 37 degrees; Hoffman responded quickly to restore heat. Tammy Welch specifically mentioned her new air conditioner's fan is so quiet "you don't even know it's running" after the service tech adjusted it.