Lake Country Heating & Cooling
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Claim This BusinessAbout Lake Country Heating & Cooling
Lake Country Heating & Cooling has earned a 4.8-star rating across 136 reviews while serving homeowners across Oconomowoc, Jefferson, Fort Atkinson, Whitewater, Delafield, and Waukesha. The company operates Monday through Friday from 7 AM to 4 PM and advertises 24-hour emergency service for heating and cooling crises. Their messaging emphasizes indoor comfort as a people business built on trust and problem-solving, positioning themselves as results-oriented technicians rather than salespeople pushing unnecessary upgrades.
The contractor highlights geothermal system expertise, including guidance on available tax incentives for homeowners considering energy-efficient earth-loop installations. Their website references geothermal systems specifically, suggesting specialized knowledge in this premium heating and cooling category. The emphasis on not selling unneeded services appears repeatedly in customer feedback, indicating a diagnostic-first approach that prioritizes honest assessments over aggressive upselling.
Customer reviews name specific technicians including Andrew, who arrived on time for annual furnace and AC maintenance and handled the homeowner's dogs with patience. Another reviewer, Cole, serviced an air conditioning unit in June 2024 and was described as pleasant, knowledgeable, and honest. A December 2022 emergency involving a failed geothermal system resulted in a full conversion to conventional heating and cooling, with the team staying in contact throughout the stressful situation and installing units quickly to restore heat and hot water.
What Customers Say
Seven of eight reviewers award 5 stars, with specific praise for technicians Andrew and Cole. Negative feedback cites a furnace misdiagnosis and pricing dispute totaling $1,000 over estimate, while positive reviews emphasize same-day availability, polite communication, and honest recommendations against unnecessary purchases.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–4 PM |
| Tuesday | 7 AM–4 PM |
| Wednesday | 7 AM–4 PM |
| Thursday | 7 AM–4 PM |
| Friday | 7 AM–4 PM |
| SaturdayToday | Closed |
Services
Furnace Repair & Maintenance
Annual furnace inspections, diagnostics, and repair services. Technicians explain work and check safety before winter.
Air Conditioning Repair & Maintenance
AC tune-ups, cooling system diagnostics, and repair. One reviewer scheduled same-day service for a June AC issue.
Geothermal System Installation
Geothermal heat pump installation with tax incentive guidance. One reviewer converted from geothermal to conventional after system failure.
24-Hour Emergency Heating & Cooling
Emergency service for heating and cooling failures, including holiday and weekend crises.
System Replacement & Installation
Full system replacement including new furnace and AC installation when repairs are not cost-effective.