Sears Appliance Repair

Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAbout Sears Appliance Repair
Sears Appliance Repair operates in Oconomowoc, Wisconsin, earning a 4.2-star rating compiled from 55 customer reviews. The business maintains extensive operating hours, welcoming customers from 6 a.m. through 11 p.m. every day of the week, including weekends. This scheduling availability reflects a commitment to accessibility for residents managing appliance failures outside typical nine-to-five windows. The service area centers on Oconomowoc and surrounding communities in southeastern Wisconsin, positioning the contractor as a regional resource for household appliance emergencies.
The contractor distinguishes itself through service transparency, with one reviewer noting a $129 trip charge that gets credited toward any subsequent repair work, providing financial clarity for customers evaluating their options. This pricing structure allows homeowners to understand their investment before diagnostic work begins. The daily extended hours represent a practical differentiator for the business, offering repair windows that accommodate work schedules and urgent after-hours needs.
Customer experiences reveal named technicians handling specific scenarios. A reviewer described David making multiple attempts to repair a refrigerator over six weeks, persisting despite parts challenges that ultimately led the customer to purchase a replacement. Another customer praised Rubin's professional range repair, noting the technician's courtesy and knowledge. However, scheduling difficulties surface in negative reviews, with one customer reporting a missed appointment window and another describing a week-long wait during a refrigerator emergency. These accounts illustrate the variable nature of service delivery, where technician skill meets operational constraints.
What Customers Say
Positive reviews cite technician professionalism and the trip-charge credit policy, while negative reviews focus on scheduling delays and parts availability. Four reviewers specifically mention named technicians David or Rubin. The most common complaint involves appointment timing, with two customers describing significant waits after scheduled windows.
Working Hours
| Sunday | 6 AM–11 PM |
| Monday | 6 AM–11 PM |
| Tuesday | 6 AM–11 PM |
| Wednesday | 6 AM–11 PM |
| Thursday | 6 AM–11 PM |
| Friday | 6 AM–11 PM |
| SaturdayToday | 6 AM–11 PM |
Services
Refrigerator Repair
Diagnostic and repair services for household refrigeration units, including compressors, thermostats, and sealing issues.
Dishwasher Repair
Repair and troubleshooting for dishwasher pump systems, drainage problems, and electrical components.
Range and Oven Repair
Cooktop and oven repairs including temperature calibration, heating element replacement, and ignition systems.
Dryer Repair
Services addressing heating failures, drum malfunctions, and ventilation problems in clothes dryers.
Trip Charge and Diagnostics
Initial service call fee credited toward repair costs if work proceeds after diagnosis.