Thompson Heating & Cooling, LLC

Thompson Heating & Cooling, LLC operates as a family-owned heating contractor based in Pewaukee, Wisconsin, delivering residential HVAC services throughout Southeastern Wisconsin. The business maintains a 4.9-star rating drawn from 45 customer reviews, reflecting consistent service quality across Dodge, Jefferson, Milwaukee, Washington, Waukesha, Ozaukee, Racine, and Pewaukee counties. The company provides round-the-clock availability for emergency repairs alongside planned installations, serving homeowners who need reliable heating and cooling solutions whether for new construction projects or existing home system replacements.

This contractor distinguishes itself through in-house sheet metal fabrication capabilities, creating custom ductwork and specialized components rather than outsourcing fabrication to third parties. Their indoor air quality division addresses air purification through multiple product categories including whole-home humidifiers, dehumidifiers, UV lights, electronic air cleaners, and energy recovery ventilators. The company also maintains expertise in gas piping installations and modifications, handling underground gas lines, pool heaters, garage heaters, and generator connections. They back their workmanship with a stated guarantee, ensuring each installation meets the specific performance requirements homeowners outline during the estimation process.

Customer reviews document specific service scenarios demonstrating their operational approach. One reviewer describes Nate Thompson responding to a same-day emergency call during a Thanksgiving holiday weekend, diagnosing a failed furnace, sourcing a replacement part from Menomonee Falls, and completing repairs within four hours to restore heat before family gatherings. Another review mentions technician Jake completing a thorough system assessment before recommending equipment replacement, then installing a new cooling unit ahead of an anticipated hot and humid weather stretch. A third account details a full HVAC system replacement initiated after the homeowner received estimates from four contractors, selecting Thompson based on their communication responsiveness and detailed approach to matching system capabilities with stated homeowner requirements.