Hansen HVAC

Hansen HVAC operates as a heating contractor serving Phillips, Wisconsin, and surrounding communities in the north woods region. The business maintains standard weekday hours from 8 AM to 4 PM, Monday through Friday, with weekend availability closed. With 18 customer reviews on record, the company holds a 3.2-star average rating. This local HVAC provider focuses on furnace and central air installation services for residential customers in the Phillips area.

The available review data presents a divided customer experience. Jason Wahl awarded five stars following a same-day furnace and central air installation, describing the technicians as professional, friendly, and punctual with concerns addressed throughout the project. However, multiple negative reviews cite significant concerns. James Meinen reported incomplete work after purchasing a new two-stage furnace, stating wires were never run to a thermostat for the second stage, and after eight months of phone calls, no owner contact was received despite office assurances. Timothy Luke described the company as unresponsive and criticized installation quality, requiring a different contractor to fix mistakes. Ophyllia Hamlyt noted competent field technicians but described the office staff as rude and dishonest.

Customer experiences at Hansen HVAC reveal specific scenarios worth noting. Jason Wahl described a same-day installation where the crew arrived on time, completed the furnace and central air work, and addressed all concerns raised during the project. In contrast, James Meinen's experience involved a purchased furnace that was installed but never fully connected, requiring subsequent troubleshooting from another company. The mixed feedback suggests service quality may vary significantly depending on the specific job and personnel involved.