Ingersoll Plumbing and Heating Inc

Ingersoll Plumbing and Heating Inc serves Platteville, Wisconsin as an HVAC contractor with 19 verified client reviews contributing to a 4.4-star rating. The company handles heating and plumbing needs across southwestern Wisconsin, with customer feedback highlighting furnace and boiler installations as core service strengths. Gloria Fuller noted being very impressed with a new furnace installation, describing the employees as hard workers reflecting excellent management. Tim Stolski called the company great people and great work, emphasizing they do what they say they will do with no b.s.

Reviewers consistently mention specific technicians and office staff who go beyond standard service expectations. Ashley Byykkonen described working with the company for several years, praising their recent boiler installation as efficient and noting that someone from the team took time to explain furnace operation. The office staff received multiple mentions for responsiveness, with one reviewer calling the office ladies great and noting they answer questions promptly. These details suggest a team-oriented approach where both field technicians and administrative staff contribute to customer satisfaction.

Not every reviewer had a positive experience. Kyle Hoppman documented a prolonged estimate process for a sump pump installation that stretched from July into September without resolution. His account describes multiple phone calls and emails going unanswered, ultimately leaving him unable to recommend the business. This contrast between highly satisfied customers and one significantly disappointed client suggests that while many homeowners receive excellent service, communication gaps may occur on certain projects, particularly those involving estimates rather than active installations.