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About The Country Plumber
The Country Plumber serves Portage, Wisconsin and surrounding communities as a licensed and insured plumbing contractor with 163 customer reviews generating a 4.3-star rating. The business operates from N6758 Hwy 51 in Portage and maintains standard weekday hours from 7am to 4:30pm, with appointments available outside regular times. Their service portfolio centers on septic and sewer work alongside comprehensive residential and commercial plumbing repairs and replacements. The company emphasizes free estimates and positions customer relationships as familial, encouraging clients to refer friends and neighbors.
What distinguishes The Country Plumber from regional competitors is their dual specialization in both conventional plumbing systems and on-site wastewater treatment. Their website explicitly connects septic function to rural and suburban living, positioning these systems as personal wastewater treatment plants that require specific maintenance knowledge. This technical framing suggests technicians understand the engineering behind septic tanks, holding tanks, and drain fields rather than treating pump-out services as simple waste removal. The business offers drain cleaning as a distinct service line, indicating capability with sewer main blockages and lateral line issues beyond routine septic pumping.
Customer feedback reveals both longstanding relationships and service frustrations. One reviewer detailed 25 years of septics pumping and plumbing repairs from The Country Plumber before experiencing a communication breakdown when a technician passed their residence without responding to a service request. Another reviewer described a dispute over a credit card processing fee instituted after appointment scheduling, combined with concerns about driveway staining from service vehicles and billing for 873 days of waste accumulation in a newer home. These accounts suggest service quality may vary by technician and job type.
What Customers Say
Of 163 reviews, the rating sits at 4.3 stars with two negative reviews citing communication gaps and billing disputes, while positive feedback mentions friendly, efficient technicians who explain septic systems to unfamiliar homeowners. One reviewer noted a technician drove past their property without responding to a callback.
Working Hours
| Sunday | Closed |
| MondayToday | 7 AM–4:30 PM |
| Tuesday | 7 AM–4:30 PM |
| Wednesday | 7 AM–4:30 PM |
| Thursday | 7 AM–4:30 PM |
| Friday | 7 AM–4:30 PM |
| Saturday | Closed |
Services
Septic Tank Pumping
Removal of waste from residential septic systems including new construction and long-interval pumping cycles.
Holding Tank Service
Pump-out service for holding tanks in properties without permanent septic installations.
Sewer Line Cleaning
Drain clearing and sewer main blockage removal for residential and commercial properties.
Plumbing Repair & Replacement
Full repair and replacement services for all residential and commercial plumbing applications.
Drain Cleaning
Sewer and drain cleaning services to address blockages and maintain flow.
Free Estimates
No-cost consultations for plumbing and septic projects before work begins.