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Claim This BusinessBelknap Plumbing, Heating & Cooling has earned a 4.4-star rating across 69 verified reviews, establishing a strong reputation in Douglas County and surrounding communities spanning Superior, Gordon, Ashland, Duluth, Hermantown, and Cloquet. This family-operated contractor serves residential, commercial, and industrial clients across multiple regions in northern Wisconsin and into Minnesota. The company operates around the clock, every day of the week, handling everything from new construction plumbing projects to emergency repairs. Their expertise covers water and sewer lines, drain cleaning, septic system installation, and RPZ backflow testing and repair alongside their heating and cooling division.
What distinguishes Belknap from regional competitors is their commitment to transparent customer education. The company prioritizes explaining multiple solution options rather than pushsing a single recommendation, allowing homeowners to make informed decisions about repairs or installations. Their process begins with a detailed consultation where technicians assess the scope of work, followed by a thorough inspection using advanced diagnostic equipment. This approach helps identify underlying issues that might be missed by less thorough contractors. The company offers financing options and online booking, making service accessible for both planned upgrades and unexpected emergencies.
Customer reviews highlight specific technicians who went above and beyond during challenging situations. Ronald Leino described how his furnace failed during a brutal cold snap, and the after-hours technician arrived within an hour rather than leaving him with an indoor temperature of 40 degrees as he expected. Ted Bujold's review specifically named Neal, Jeff, and their crew for a mini-split installation project at his cabin that exceeded expectations. MichaelSscarn praised Kevin and Ryan, noting they "stand behind their work" on boiler installations and propane conversions. Katie mentioned her technician carefully explained all available options before completing the work, verifying everything operated properly before departing.
Nearly all 69 reviewers award 5 stars, with specific praise for same-day emergency response during cold snaps, transparent pricing, and technicians who explain options rather than pushing unnecessary repairs. The sole 1-star review describes a scheduling/arrival time issue rather than work quality, suggesting inconsistent communication rather than technical competence as the outlier.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |