Maass Refrigeration Service LLC

Maass Refrigeration Service LLC operates as a commercial refrigeration and HVAC contractor in Watertown, Wisconsin, holding a 4.2-star rating compiled from 11 customer reviews. The company focuses on sales, installation, service, and repair of commercial and industrial refrigeration equipment, serving businesses across southeastern Wisconsin. Their service menu includes walk-in freezers and coolers, self-contained refrigeration units, ice machines, and chillers, alongside commercial HVAC rooftop units and air handlers.

The company carries an extensive portfolio of brand partnerships including Heatcraft, Copeland, Tecumseh, Manitowoc Ice, Hoshizaki, Goodman, Lennox, Trane, Carrier, Luxaire, and GE. They have partnered with Energ2 to offer a smart cooling system product. Their electronic dispatching system enables same-day scheduling and customer updates throughout the work order process, a technical infrastructure that supports their claimed priority response capability.

Reviewers describe technicians who arrive same-day during urgent situations. Eric assisted a customer in a tight spot during equipment preventive maintenance, working diligently despite the reviewer noting their billing system could be improved. Joshua reported same-day on-site service with friendly technicians. Kevin described the team as knowledgeable from technicians through to the person he worked with, providing excellent service across refrigeration, HVAC, and mechanical systems.