Pharo Heating & Cooling, Inc.

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About Pharo Heating & Cooling, Inc.
Pharo Heating & Cooling, Inc. serves residential and light commercial clients in Waunakee, Wisconsin, and surrounding Dane County communities. With 891 reviews yielding a 4.9-star average rating, the company has established itself as a trusted name in regional heating and cooling services. The business operates Monday through Thursday from 7:30 AM to 4:30 PM, providing scheduled maintenance, repairs, and new equipment installations.
What distinguishes this contractor from neighboring providers is their commitment to rapid response and transparent value. Multiple reviewers highlight same-day service availability, including during extreme weather events. The company offers Bryant heating and cooling equipment, including high-efficiency furnaces featuring two-stage gas burners and variable speed blowers. Several customers noted competitive pricing against multiple bids, with the company factoring total cost, product quality, warranties, and labor coverage into their recommendations.
Customer experiences reveal specific scenarios demonstrating their service model. One reviewer described a summer heat wave emergency where a technician arrived the same day, diagnosed a major coolant leak on a 17-year-old system, and had a replacement unit installed within two days. Another customer mentioned a furnace replacement handled by two technicians named Ryan, completed in approximately four hours with the old unit removed, new equipment installed and tested, and the workspace left spotless. A reviewer noted the company refunded the service call charge after the customer purchased a replacement unit from them.
What Customers Say
Of 891 reviews, the overwhelming majority award 5 stars, with customers frequently mentioning same-day service responsiveness, thorough diagnostic explanations, and technician friendliness. Multiple reviewers cite competitive pricing compared to competing bids and appreciate the gesture of waiving service charges when equipment is purchased. The few critiques that appear touch on pricing concerns, while positive reviews consistently highlight diagnostic skill and respectful service.
Working Hours
| SundayToday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| Thursday | 7:30 AM–4:30 PM |
| Friday | Closed |
| Saturday | Closed |
Services
AC Repair & Maintenance
Diagnostic services, coolant leak repair, and system tune-ups for aging cooling equipment.
Furnace Installation
New high-efficiency furnace installation including two-stage gas burner and variable speed blower models.
Heat Pump Services
Installation and repair services for heat pump systems serving heating and cooling needs.
System Replacement
Complete old system removal and new equipment installation, typically completed within days.
Thermostat Installation
Installation of modern, user-friendly thermostats to replace aging controls.
Emergency HVAC Service
Same-day response for urgent heating and cooling failures, including extreme weather situations.