YORK Factory Direct
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About YORK Factory Direct
YORK Factory Direct operates as an equipment supplier in Wauwatosa, Wisconsin, serving the greater Milwaukee metropolitan area. The business maintains a perfect 5-star rating across two customer reviews, with clients highlighting product knowledge and service quality. Standard weekday hours run from 7:30 AM to 4:30 PM, Monday through Friday, with Saturday and Sunday reserved for rest.
The company's website at yorknow.com presents a streamlined purchasing platform for heating and cooling equipment. While the online storefront prioritizes functional simplicity over extensive content, the consistent 5-star rating from verified buyers indicates reliable product guidance and transaction support. The business operates as a direct-to-consumer channel for YORK heating and cooling products.
Customer feedback underscores the team's product expertise. Jacob Huron awarded five stars after what he described as an awesome experience, noting the staff's deep knowledge and recommending the supplier without reservation. A second reviewer also assigned top marks, though specific details of their interaction were not captured in the available feedback.
What Customers Say
Both customers awarded 5 stars, with one explicitly praising the team's deep product knowledge and recommending the supplier. The combined rating reflects unanimous satisfaction across the review sample.
Working Hours
| SundayToday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| Thursday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | Closed |
Services
York Heating Equipment
Furnaces and heat pumps from the York brand for residential heating needs.
York Cooling Equipment
Air conditioners and cooling systems for residential and light commercial applications.
Online Equipment Sales
Direct website purchasing platform for York heating and cooling products.
In-Store Pickup
Customers can complete purchases online and retrieve equipment at the supplier location.
Product Information Support
Staff assistance with selecting appropriate equipment size and specifications.
Delivery Coordination
Optional delivery services for customers unable to transport purchased equipment.
Warranty Registration
Guidance for registering new York equipment to activate manufacturer coverage.