Coutts heating and cooling
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Coutts Heating and Cooling serves residential clients in West Bend, Wisconsin, maintaining a 4.6-star average across nine customer reviews. The contractor operates Monday through Friday from 8 a.m. to 4 p.m., providing heating and cooling system replacements and installations throughout the local area. Phone (262) 689-1460 connects homeowners directly to the team for service requests.
What distinguishes this contractor is their commitment to urgent situations. One reviewer described texting about a furnace failure late in the evening and receiving a same-day morning response, with temporary heating equipment delivered the same night while a new system was arranged. Another customer noted the team provided honest assessments about equipment longevity and upcoming price increases, recommending proactive replacement before costs rise.
Two reviewers specifically mentioned technicians named Zach, Steve, and Kyle, describing scenarios ranging from emergency weekend response to new air conditioner installation after a twenty-year unit failed. The team prioritized keeping homes heated during cold weather waits and explained system operation for longevity. These named technicians handled each situation directly, ensuring proper installation and customer comfort.
What Customers Say
All three detailed reviews award five stars, with each mentioning specific technicians (Zach, Steve, Kyle) and urgent response capabilities. Reviewers highlight same-day arrival, temporary heating solutions, and honest guidance on equipment timing.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 PM |
| Thursday | 8 AM–4 PM |
| Friday | 8 AM–4 PM |
| SaturdayToday | Closed |
Services
Furnace Replacement
Complete furnace removal and new system installation, typically completed within hours of equipment arrival.
Air Conditioner Installation
New cooling system installation for residential homes, with same-day completion possible.
Emergency Heating Service
Urgent response for furnace failures, including same-day arrival and temporary heating solutions.
System Maintenance Assessment
Evaluation of existing heating and cooling equipment to determine repair versus replacement.
HVAC Equipment Advice
Guidance on system operation, longevity optimization, and timing for replacement before cost increases.