Mark's Heating & Cooling

Heating contractor
4.0(10 reviews)
641 Main St, Follansbee, WV 26037
Mark's Heating & Cooling

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About Mark's Heating & Cooling

Mark's Heating & Cooling operates as a heating contractor serving Follansbee, West Virginia, and surrounding communities in the Northern Panhandle region. The business holds a 4.0-star rating compiled across 10 customer reviews, indicating a generally satisfactory track record though with some variability in service experiences. The company maintains a phone line at (304) 527-3308 for homeowner inquiries.

Without an operational website, specific brand partnerships or specialized certifications cannot be verified from primary sources. The limited public-facing information makes it difficult to assess what distinguishes this contractor from competitors in the region. Homeowners seeking detailed service offerings or warranty particulars would need to contact the business directly to obtain that information.

Customer reviews reveal mixed experiences with this contractor. One reviewer, D DDY, described a same-day furnace repair handled professionally withcourteous service and fair pricing. Toni Billetter noted both Mark and his son demonstrated politeness, respect, and informative communication throughout their service call. However, Heather McDaniels recounted a significantly different experience: after an initial March diagnostic visit for a noisy heater, she waited seven months for a promised warranty part replacement that never materialized, with multiple unreturned calls and broken commitments about the part's arrival.

What Customers Say

Three of four named reviewers awarded 5 stars, praising same-day repair capability, courteous technicians, and fair pricing. The single 1-star review cites a seven-month delay on a warranty part with persistent unreturned calls, representing a stark contrast in service reliability.

Services

Furnace Repair

Diagnostic and repair services for residential furnaces, including same-day emergency calls.

Heater Maintenance

Routine maintenance to address noise issues and extend heater lifespan.

Warranty Parts Replacement

Parts replacement under lifetime warranties, though follow-through timing may vary.

AC Repair

Air conditioning repair services for residential cooling systems.

Heating System Installation

New heating system installation for homes in the Follansbee area.

Frequently Asked Questions