NexAir Heating & AC Repair
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About NexAir Heating & AC Repair
NexAir Heating & AC Repair operates as a 24/7 HVAC and plumbing contractor serving Huntington, Charleston, and surrounding communities across West Virginia and Ohio. The company holds a 4.9-star rating aggregated from 721 customer reviews, placing it among the most highly reviewed and top-rated service providers in the Tri-State region. Their service menu spans air conditioning repair, heating system maintenance, heat pump installation, boiler services, and ductless HVAC solutions, alongside complementary offerings in indoor air quality management and sheet metal fabrication.
The contractor distinguishes itself through a comprehensive Nex Level Protection Plan that provides homeowners with scheduled maintenance coverage and priority scheduling. Their service portfolio extends into plumbing, covering hot water heater installation, tankless water heater systems, and fixture replacements. The company maintains same-day availability for emergency calls and provides transparent diagnostic assessments before commencing repairs, a practice specifically highlighted by multiple reviewers who appreciated seeing detailed explanations of proposed work.
Customer narratives from verified reviews reference specific technicians by name. One reviewer described technician Easton as delivering thorough explanations and cost estimates that came in at nearly half the price of a competing company while providing twice the service scope. Another review detailed a complex heat pump repair involving a thermal lockout code, where the technician performed voltage verification, identified a faulty outdoor temperature sensor, and completed a subcooling analysis to restore optimal performance. A third account described technicians Mason and Joel arriving quickly during severe weather, assisting with ice clearance at the property, and completing a water heater installation with careful post-installation verification.
What Customers Say
Seven hundred twenty-one reviews yield a 4.9-star average, with every sampled reviewer awarding 5 stars. Three of four detailed reviews mention emergency or same-day response. Customers consistently praise diagnostic thoroughness and upfront cost transparency, with one reviewer specifically contrasting NexAir's pricing against a competitor's higher estimate.
Working Hours
| Sunday | Open 24 hours |
| MondayToday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnostic services, refrigerant recharging, component replacement, and seasonal tune-ups for all residential AC systems.
Heating System Repair
Furnace diagnostics, heat exchanger repairs, ignition system service, and heating element replacement.
Heat Pump Services
Installation, repair, and maintenance for air-source and dual-compressor heat pump configurations.
Boiler Installation
Residential boiler sizing, installation, and piping configuration for hydronic heating systems.
Indoor Air Quality
Air filtration, ventilation assessment, and solutions for dust, allergen, and moisture control.
Duct Cleaning & Repair
Supply and return duct sanitization, sealing, and structural repair services.
Plumbing Services
Water heater installation, tankless heater setup, and fixture replacement for residential properties.
Smart Thermostat Setup
WiFi and smart thermostat integration with existing HVAC systems for remote monitoring and control.