B & B Heating & Air, Inc.

B & B Heating & Air, Inc. has been serving Inwood, WV and the surrounding eastern panhandle region since 1996, earning a 4.2-star rating across 33 customer reviews. The company operates from 347 Doe Run Road and covers service areas throughout the eastern West Virginia panhandle extending south to Winchester, VA. Homeowners in Inwood, Bunker Hill, Falling Waters, and nearby communities can access 24-hour emergency HVAC services from this locally based contractor.

What distinguishes B & B Heating & Air is their authorized dealer status with major manufacturers Bryant and Carrier, offering new system installations with manufacturer warranties. Their technicians handle ductless mini-split installations for zoned heating and cooling, a solution increasingly popular for home additions and older homes without existing ductwork. The company also promotes Wi-Fi thermostat installation as an energy-saving upgrade, claiming potential reductions in monthly operating costs when paired with modern 14 SEER or higher systems.

Customer reviews reveal both strengths and concerns. One reviewer praised technician Charles for bringing portable window units to keep elderly parents comfortable while awaiting a heat pump part, with Renee providing updates throughout the process. However, multiple reviewers documented significant communication breakdowns: one customer reported no response to website inquiries and phone calls over several weeks after an AC failure, while another described being told to replace an entire system after multiple repair visits without resolution or documentation.