Shenandoah Air Conditioning & Heating, Inc.
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About Shenandoah Air Conditioning & Heating, Inc.
Shenandoah Air Conditioning & Heating, Inc. has earned a 4.8-star average across 898 client reviews in Kearneysville, West Virginia. This locally operated HVAC contractor handles heating and cooling installations, repairs, and maintenance for residential properties throughout the Eastern Panhandle region. The company maintains standard business hours Monday through Friday from 8 AM to 4 PM, with emergency response available even during severe weather events.
What distinguishes Shenandoah from competing regional contractors is their commitment to transparent communication and consistent technician assignment. Multiple five-star reviews highlight how technicians walked homeowners through diagnostic findings, physically showing them problem areas within their systems. The company actively advocates for warranty coverage on major repairs and offers military discounts as a token of appreciation to service members.
Customer narratives reveal technicians arriving same-day during freezing weather emergencies, explaining every component of the repair process, and maintaining the same service professional throughout diagnosis, parts ordering, and final resolution. Reviewers specifically mention CJ and Matthew by name for their patience in educating homeowners about system operation.
What Customers Say
Six of eight sampled reviews mention same-day or quick-response emergency service, with four highlighting competitive or below-market pricing compared to other regional companies.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 PM |
| Thursday | 8 AM–4 PM |
| FridayToday | 8 AM–4 PM |
| Saturday | Closed |
Services
Heating System Repair
Emergency furnace and heat pump repairs including diagnosis, parts sourcing, and same-day resolution.
Cooling System Repair
Air conditioning diagnostics and repairs for all major residential cooling equipment brands.
New System Installation
Complete HVAC installation services for replacements and new construction residential properties.
Preventive Maintenance
Scheduled tune-ups and system inspections to prevent unexpected heating and cooling failures.
Warranty Advocacy
Company staff assists homeowners with warranty claims to maximize coverage on qualifying repairs.