J. Austin Heating & Cooling Inc.

J. Austin Heating & Cooling Inc. serves Weirton homeowners with heating and cooling solutions, earning a 4.4-star average across 40 client reviews. The company operates Monday through Friday from 8 AM to 4 PM, providing scheduled service appointments for furnace and air conditioning installations, repairs, and diagnostics. Reviewers consistently mention reaching the team by phone and receiving prompt attention to heating emergencies, particularly during the demanding winter months when furnace failures create urgent situations.

The reviews highlight a team that moves quickly when customers face heating or cooling emergencies. Dale Keenan described calling late evening and receiving same-day diagnostic service during February's busy season, with a new furnace installed the following day. Jeff Wakefield noted the technician resolved a thermostat issue almost immediately, restoring heat when the system failed. Stacy C mentioned the crew worked around challenging schedules to diagnose and repair AC as quickly as possible, with fair pricing and quality workmanship. Mary Fletcher's review detailed a two-day furnace and air conditioner installation performed by Jaime Austin in July 2018, with no problems reported since.

Jareth Navratil's review praised both scheduling and service aspects, noting Sheila handled the service call professionally while technician Doug quickly diagnosed an AC issue. When a part wasn't available, Doug returned the next day to complete the repair without requiring immediate payment, ensuring the customer wouldn't endure a week without cooling. This follow-through impressed the reviewer, who expressed gratitude for the team's responsiveness and consideration.