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About Knox Co. Heating and Cooling LLC.
Knox Co. Heating and Cooling LLC serves Huntsville and the broader Tennessee Valley with a perfect 5-star rating across 15 verified client reviews. This contractor specializes in residential heating and cooling systems, handling both emergency repairs and planned installations. The team, led by a technician named Casey, responds to service calls throughout the region and maintains a direct communication line with clients before, during, and after each job.
Casey and his crew bring a straightforward approach to every call. Reviewers consistently mention upfront pricing discussions and honest assessments before work begins. The company handles duct work replacements, mini-split installations, and system troubleshooting with a focus on solving problems correctly on the first visit. One reviewer noted a technician spent three hours troubleshooting an HVAC issue and fixed it right the first time, avoiding repeat service calls.
Customers describe specific scenarios that illustrate the company's responsiveness. During a heat wave, one homeowner called in the morning and had service completed before lunch. Another client mentioned the technician arrived at their house in less than 24 hours after initial contact. A reviewer whose father-in-law made the referral described the team as professional and efficient, noting the technician will always shoot you straight and get you what you need. The company installed a state-of-the-art split unit for one client, managing duct work that had been causing issues with flooring.
What Customers Say
Fifteen reviewers all award 5 stars, with Casey named in six reviews as the primary technician. Four reviewers specifically mention same-day or within-24-hours response times. Pricing transparency appears in three reviews, with clients noting upfront cost discussions and reasonable rates. Emergency response during extreme heat and first-visit problem resolution are recurring themes.
Services
AC Repair & Maintenance
Diagnostic services, refrigerant handling, and system tune-ups for cooling equipment.
Heating System Repair
Furnace diagnostics and repair services for residential heating systems.
Duct Work Replacement
Complete duct work replacement services mentioned by multiple reviewers.
Mini-Split Installation
Installation of mini-split units for zoned heating and cooling solutions.
System Troubleshooting
Detailed troubleshooting to identify and fix problems correctly on the first visit.
New Equipment Installation
Installation of new split systems and state-of-the-art cooling equipment.
Emergency HVAC Service
Same-day and rapid response for HVAC failures, especially during extreme weather.