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Claim This BusinessSears Heating and Air Conditioning serves Huntsville and the broader Alabama market as part of the Sears Home Services national network, which traces its roots to the original Sears, Roebuck and Company founded in 1886. The company maintains extended operating hours from 6 AM to 10 PM seven days a week, providing air conditioning and heating services to residential customers throughout the region. With a rating of 2.3 stars derived from three customer reviews, the contractor has generated mixed feedback, with one customer reporting a breakdown in emergency service coordination and another describing issues arising from a service visit that left their system damaged.
The company positions itself as a certified HVAC service provider capable of working across major equipment brands including Kenmore, Trane, Lennox, Goodman, Carrier, and Coleman. Their service offerings encompass central air conditioning repair and installation, furnace diagnostics, heat pump maintenance for ductless mini-split and hybrid systems, and twice-annual preventive maintenance inspections. Sears advertises same-day and next-day appointment availability, upfront written estimates before commencing work, and the use of genuine manufacturer replacement parts backed by a satisfaction guarantee.
Among the customer experiences documented in reviews, one reviewer sharing a five-star assessment referenced positive interactions with service technicians, though the full account is truncated. Specific technician names appearing across reviews include Ignacio (noted as professional, punctual, and efficient), Marshall (described as methodical in evaluating equipment components), and Don (characterized as respectful and knowledgeable during furnace service calls). These individual accounts illustrate varying levels of homeowner satisfaction depending on the technician assigned and the nature of the repair needed.
Among three documented reviews, two customers assigned one-star ratings citing significant concerns: one experienced a complete failure to receive emergency service despite scheduling and multiple phone hold times exceeding twenty minutes, while another reported that a technician caused damage to their system including a shorted fuse and nearly overheated circuit breaker. Only one reviewer awarded five stars, referencing positive experiences with deals and service. The contrast between promised same-day emergency response and actual delivery, combined with reports of equipment damage during service calls, represents the primary tension visible across this contractor's local review history.
| Sunday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| ThursdayToday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Diagnosis and repair of cooling system issues including compressor, thermostat, and capacitor replacement with genuine manufacturer parts.
Troubleshooting and repair for furnace ignition, burner failures, thermostat malfunctions, and electrical control issues.
Service for ductless mini-split heat pumps, hybrid systems, and year-round heating and cooling equipment maintenance.
Complete central air conditioning and heating system installation with certified installers available for full system replacements.
Twice-yearly tune-ups scheduled before heating and cooling seasons to improve efficiency and extend equipment lifespan.
Same-day and next-day appointment availability for heating and cooling emergencies, though reviews suggest actual delivery varies.