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Claim This BusinessCaswell Heating & Air, LLC has served Opelika and the surrounding East Alabama communities since its founding, building a reputation on transparent diagnostics and fair quoting. The company holds proper licensing for residential heating and cooling work in Alabama, and operates around the clock with 24-hour availability every day of the week. With 603 client reviews earning a perfect 5.0-star rating, the team has handled everything from routine furnace tune-ups to complete ductwork overhauls for homes throughout Opelika, Auburn and the surrounding Lee County area. Homeowners in this region trust Caswell for both traditional HVAC systems and newer mini-split heat pump installations.
What distinguishes Caswell Heating & Air from regional competitors is their comprehensive approach to indoor air quality beyond simple temperature control. The company handles major ductwork reconstruction projects, including the installation of whole-home dehumidification systems and ozone cleaner units that address ventilation and air purity concerns. Their service portfolio extends into plumbing repairs, making them a practical single contractor for homeowners facing multiple system issues. The business maintains a multi-technician team capable of mobilizing for larger projects, with documented cases of coordinated crews completing multi-day installations while maintaining clear communication with the home office.
Recent customer experiences highlight the company's responsiveness and technical skill. Reviewer Tori Mejia praised technician Josh for quickly identifying a system issue and saving the household money compared to competitor proposals. For Meredith Peel, a team led by Keith performed a thorough under-house inspection before recommending a full ductwork replacement, with Will, James, Zeke, Jesse and Jonathan completing the two-day project alongside a dehumidifier and ozone system upgrade. Another homeowner, Effie Wilkerson, specifically noted technicians Justin Brookshire and Michael for their patience in ensuring satisfaction before leaving, and for carefully protecting the client's belongings during a mini-split and ductwork replacement job.
Every reviewer awarded the full five stars, with customers consistently praising specific technicians rather than generic service. Six of the eight readable reviews mention same-day or immediately-scheduled response times, and three reviews highlight cost savings compared to competing contractor estimates. The most frequently named team members include Josh, Keith, Justin Brookshire and Michael, each cited for diagnostic precision and professional demeanor.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Furnace diagnostics, repair and new equipment installation for residential heating systems in East Alabama homes.
Air conditioning repair, maintenance and replacement including same-day emergency service during summer months.
Complete ductwork reconstruction projects, with documented multi-day installations involving full replacement and upgrades.
Whole-home dehumidifier and ozone cleaner installation to address ventilation and air purity concerns.
Installation of modern mini-split systems, including the specific Ductless Mini-Split service mentioned in client reviews.
Residential plumbing services that complement HVAC work, allowing homeowners to address multiple system issues with one contractor.
Regular system tune-ups and diagnostics designed to identify issues early and prevent costly emergency repairs.