Dixie Electric, Plumbing and Air
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About Dixie Electric, Plumbing and Air
Dixie Electric, Plumbing and Air has earned a 4.9-star average across 3,010 verified customer reviews since opening in Opelika, Alabama. The family-owned contractor handles residential and light commercial projects across Lee County and the surrounding East Alabama communities including Auburn and Phenix City. Licensed technicians deliver integrated service across three trades, giving homeowners a single point of contact for electrical, plumbing, and HVAC needs without juggling multiple contractors.
The company operates under its Catch Me In Pink community initiative and offers financing through Synchrony Bank, making major system replacements accessible for homeowners who prefer to spread costs over time. Scheduling can be completed online through their website at calldixie.com, and service requests are accepted around the clock every day of the week. This combination of round-the-clock availability and flexible payment options addresses two of the most common friction points homeowners face when coordinating emergency or planned home service work.
Customer reviews repeatedly name specific technicians who delivered exceptional outcomes. Plumbing technician Zack met with city inspectors on behalf of homeowner Makayla Lowe, serving as her advocate to resolve a complex permit issue. Electrician Aubrey completed a lighting installation in record time for Brandon Schneider, leaving zero mess and wiring that exceeded his expectations. Jean Keel praised the initial response team of Charles Flannigan and Drew for thorough explanations during a water-damage investigation that ultimately traced back to an HVAC unit, with electrical manager Robert coordinating directly with her insurance adjuster to clarify the diagnosis.
What Customers Say
Every reviewer across these four accounts awarded 5 stars, with specific praise for individual technicians rather than general company attributes. Three of four reviews identify named employees: Zack, Aubrey, and Robert. Emergency response and thorough communication appear in multiple reviews, while negative feedback is absent from this sample, consistent with the businesswide 4.9-star average.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
HVAC Repair and Maintenance
Diagnoses and repairs heating and cooling systems, including units prone to mold and linkage failures common in Alabama humidity.
Electrical Installation and Repair
Licensed electrical work covering lighting upgrades, panel upgrades, and troubleshooting for residential properties across East Alabama.
Plumbing Services
Drain cleaning, leak detection, pipe repair, and fixture installation handled by trained plumbing technicians for homeowners in Opelika and surrounding areas.
Water Damage and Restoration Assessment
Investigation services that identify the root cause of water damage, distinguishing between plumbing failures and HVAC system issues.
System Replacement and New Installation
Full installation of HVAC, electrical, and plumbing systems for new construction and complete home renovations with financing options.
Emergency Response
Round-the-clock availability for urgent electrical, plumbing, and HVAC emergencies requiring immediate professional attention.