Firestone Complete Auto Care
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Claim This BusinessAbout Firestone Complete Auto Care
Firestone Complete Auto Care operates as a tire and auto service center on McFarland Boulevard in Tuscaloosa, Alabama. The location maintains extensive evening and weekend hours, opening at 7 AM on weekdays and closing at 7 PM Monday through Thursday, 6 PM on Saturday, and 8 AM to 5 PM on Sunday. With 564 verified customer reviews, the shop has earned a 3.7-star average rating, serving Tuscaloosa drivers and those from surrounding West Alabama communities with routine maintenance and tire needs.
This location distinguishes itself through an extensive Bridgestone tire inventory, including the Alenza luxury performance line. The website allows customers to shop tires by vehicle, size, or tire type, and the shop offers tire warranties on qualifying purchases. Their digital scheduling system enables customers to book appointments online, accommodating drivers who prefer planning service visits in advance.
Customer reviews highlight specific team members who delivered exceptional service. Amber described how technicians at this McFarland Boulevard location repaired her tire with two nails in it within 20 minutes, avoiding an expensive replacement she expected. Paul Dickey credited the store manager and technician Patrick for quickly diagnosing his issue and proposing a cost-effective solution. Michelle Essex noted that Dusten completed major repairs on her vehicle the same day, returning her car fully functional.
What Customers Say
Three of four detailed reviews award 5 stars, praising tire repair expertise and courteous service. One 1-star review documents a vehicle incident that resulted in a total loss claim, with the customer noting delayed insurance processing. Positive reviews specifically mention Patrick, the store manager, and Dusten as technicians who delivered thorough, cost-conscious repairs.
Working Hours
| Sunday | 8 AM–5 PM |
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| ThursdayToday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 7 AM–6 PM |
Services
Tire Replacement & Installation
Full tire replacement services with Bridgestone and other major tire brands, including installation and balancing.
Tire Repair
Puncture repairs and tire patching services, with technicians assessing damage and performing repairs when possible.
Tire Shopping by Vehicle
Online tire selection tool allowing customers to search tires by specific vehicle make, model, and year.
Tire Shopping by Size
Digital lookup system enabling customers to find correct tire sizes by entering their specifications.
Oil Change & Fluid Services
Routine oil changes and fluid top-offs, with J Green's review documenting an oil change visit.
Tire Warranties
Optional tire warranty programs providing coverage protection on qualifying tire purchases.
Diagnostic Services
Vehicle diagnostics and issue identification, with Paul Dickey noting the team diagnosed his issue quickly.