Premier Service Company Inc
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About Premier Service Company Inc
Premier Service Company Inc has served Tuscaloosa and the surrounding Alabama communities since its founding, building a reputation as a fully licensed residential and light commercial contractor. With 1186 customer reviews averaging 4.8 stars, the company maintains an active 24-hour availability model, ensuring homeowners can reach them any day of the week. The business operates primarily in Tuscaloosa and extends service to nearby communities including Northport, Cottondale, and the University of Alabama area.
What distinguishes Premier Service Company Inc from other area contractors is their commitment to transparent pricing and no-upselling practices, as highlighted across multiple five-star reviews. Their technicians arrive in marked vehicles, assess problems thoroughly, and provide detailed written estimates before any work begins. The company handles both traditional in-slab plumbing repiping with modern PEC system conversions and maintains expertise in septic system repairs with crawl space access.
Customer experiences reveal technicians who prioritize communication throughout service calls. Chad and Brendon completed a comprehensive plumbing conversion for one homeowner, keeping the client informed at each step during a repipe from in-slab to attic-mounted PEC lines. Christopher recently repaired freeze-damaged outdoor pipes along a driveway, carefully explaining the repair process to the homeowner. One reviewer noted the technician worked through a same-day service call during a weekend, arriving quickly and completing the job efficiently.
What Customers Say
Nearly all 1186 reviews award 5 stars, with technicians Chad, Brendon, Christopher, and Vanessa mentioned by name for professional service. Negative feedback centers on pricing for small jobs rather than craftsmanship quality, with multiple reviewers noting costs exceeded expectations despite excellent execution.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Plumbing Repair & Maintenance
Diagnostic services, leak detection, and repairs for residential water lines, including small jobs like ball valve installations.
Plumbing Repiping
Complete repiping from outdated in-slab systems to modern PEC configurations running through attic spaces.
Septic System Services
Septic system connection repairs and maintenance for homes with private wastewater systems.
Outdoor Pipe Repair
Repair of exposed pipes damaged by freezing temperatures, including driveway and landscape irrigation lines.
HVAC Maintenance
Annual maintenance contracts covering AC tune-ups, filter changes, and system diagnostics.
Emergency Service Calls
24-hour availability for urgent repairs, same-day response for plumbing and HVAC emergencies.