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Claim Your Free PageAbout Salter Inc
Salter Inc delivers plumbing services to Conway, Arkansas residents, maintaining a 3.0-star rating across 33 customer reviews. Operating from Monday through Friday, 7:30 AM to 4:30 PM, the company handles common residential requests including water heater systems, drain pipe work, toilet repairs, and fixture installations. Reviewers describe interactions with technicians named Alex and Austin, noting both professional conduct and direct communication about repair options and timelines.
Customer feedback reveals a service model built around responsive same-day appointments for urgent needs like water heater failures. Two reviewers specifically describe rapid turnaround, with one noting completion before noon following a morning request. However, negative reviews raise concerns about consistency, with customers citing missed appointments, communication gaps during project delays, and quality control issues requiring corrective work.
Named technicians appear frequently in positive reviews, with Alex receiving multiple mentions for water heater installation, toilet repair, and piping corrections. Reviewers describe Alex as professional, knowledgeable, and willing to explain the repair process on-site. Austin is noted alongside Alex for water heater replacement work, with one customer describing the team completing installation within two hours of the initial request.
What Customers Say
Two of four detailed reviews praise same-day service and rapid turnaround, while two others cite missed appointments and quality issues requiring corrective work. Positive reviews name Alex or Austin and highlight specific repairs, while negative reviews focus on communication and installation quality.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| WednesdayToday | 7:30 AM–4:30 PM |
| Thursday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | Closed |
Services
Water Heater Installation
Replacement and new installation of water heater units, with one reviewer describing full installation and initial heating within two hours.
Toilet Repair
Diagnosis and repair of toilet operational issues, with noted one-hour repair timeline in at least one case.
Drain Pipe Installation
Installation of drain piping for residential plumbing, including renovation work and connection to existing systems.
Fixture Installation
Installation of plumbing fixtures including soap dispensers and related bathroom components.
General Plumbing Repair
Common residential plumbing repairs and diagnostic services, with reviewers describing on-site explanations of work needed.