AC Medics Hvac/Plumbing

Air conditioning repair service
4.5(144 reviews)
1050 N Fairway Dr ste c 105, Avondale, AZ 85323
AC Medics Hvac/Plumbing

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About AC Medics Hvac/Plumbing

AC Medics Hvac/Plumbing operates from Avondale, Arizona, delivering air conditioning repair, heating services, and plumbing solutions across the Phoenix metro area including Glendale, Peoria, and Surprise. Founded in 2014 and expanding from decades of combined industry experience dating to 1988, the company relocated to Avondale in 2020 to accommodate growth. With a 4.5-star rating drawn from 143 customer reviews, the contractor maintains seven-day weekly availability from 8 AM to 4 PM, serving residential and light commercial clients seeking both routine maintenance and emergency repairs.

As an authorized dealer for a leading HVAC manufacturer, AC Medics offers access to premium equipment paired with flexible financing options including instant approval for qualified buyers. The company distinguishes itself through a ThermaCare maintenance plan designed for Arizona's extreme climate demands, covering annual tune-ups intended to extend system lifespan and prevent costly repairs during summer heat waves. Their service portfolio spans full HVAC lifecycle work, from new installations and replacements to targeted repairs, alongside complementary plumbing services including water heater maintenance and drain cleaning.

Customer experiences reveal two distinct service tiers. When reviewer walt1213's central air failed during a 95-degree evening, a representative answered a 9:30 PM call and dispatched technician John by 8 AM the following morning, diagnosing a failed capacitor and restoring 60-degree airflow across three zones. Similarly, Andi's rapid diagnosis and post-repair verification for another customer underscores the technical competence driving positive feedback. However, multiple one-star reviews cite no-show appointments, unexpected billing, and communication failures, suggesting operational inconsistencies that prospective clients should weigh against documented skill demonstrations.

What Customers Say

3 of 5 detailed reviewers mention same-day or next-morning emergency response, with technicians John and Andy specifically praised for diagnostic thoroughness and post-repair verification. Of the negative reviews, two cite perceived billing disputes and no-shows rather than technical incompetence, while one references communication style concerns.

4.5 · 144 reviews
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Working Hours

Sunday8 AM–4 PM
MondayClosed
Tuesday8 AM–4 PM
Wednesday8 AM–4 PM
ThursdayToday8 AM–4 PM
Friday8 AM–4 PM
Saturday8 AM–4 PM

Services

AC Repair & Diagnostics

Capacitor replacement, refrigerant leaks, electrical faults, and system diagnostics for all major brands.

AC Installation & Replacement

New AC installation and complete system replacement with manufacturer-authorized equipment and permitting.

AC Maintenance & Tune-Ups

Annual maintenance covered under the ThermaCare Plan, including filter changes, coil cleaning, and performance verification.

Heating & Furnace Services

Furnace repair, installation, and maintenance for both standard and high-efficiency heating systems.

Indoor Air Quality

Air purifiers, UV lights, and humidity control systems to address Phoenix dust and monsoon moisture.

Water Heater Services

Water heater repair, replacement, and maintenance for both tank and tankless systems.

Drain Cleaning & Plumbing

Drain cleaning services and basic plumbing support complementing their HVAC expertise.

Frequently Asked Questions