Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAmerican Refrigeration Supplies Inc has operated from the Phoenix area since 1940, accumulating over 85 years in the refrigeration and HVAC wholesale trade. The company maintains 33 branch locations across Arizona, California, Nevada, New Mexico, Texas, Utah, and Virginia. Consumer reviews compile a 4.4-star average across 17 Google reviews, reflecting mixed but generally favorable service experiences. ARS primarily supplies parts, equipment, and supplies to licensed HVAC contractors and qualified service technicians rather than serving homeowners directly. The Chandler location at 2632 E Chambers St in Phoenix handles will-call pick-ups and contractor accounts for the East Valley region.
What distinguishes ARS from generic supply houses is the company's commitment to inventory depth and knowledgeable staff. Website materials emphasize a mission of helping contractor customers succeed through fair pricing and a broad in-stock product selection. The company carries lines spanning HVAC systems, refrigeration components, controls and parts, filtration products, food service equipment, and professional-grade tools and instruments. ARS supports customers through both walk-in will-call service at their 33 branch locations and a full online catalog system, allowing contractors to source parts between service calls. The company does not publicly list manufacturer partnerships beyond general inventory availability, but their nearly nine-decade tenure in a competitive wholesale market suggests established supplier relationships.
Reviewer experiences surface specific employee names that illustrate the service experience. Dwight receives a direct mention for taking time to explain a customer's options and providing informative guidance during a parts inquiry. DD HH describe staff who bent over backwards to help resolve an unspecified issue, earning a five-star endorsement. Several five-star reviewers characterize staff as friendly, fast, and knowledgeable, while one three-star review notes a service decline compared to past experiences. The pattern across reviews suggests personalized service when knowledgeable employees are available, though service consistency varies based on the specific branch or staff member encountered.
Three of eight named reviewers specifically mention helpful, knowledgeable staff members, with Dwight singled out for particularly patient assistance. Positive reviews (five of eight) consistently cite friendly demeanor and fast service, while the single one-star review offers no specific detail. The three-star review notes a decline in customer service quality over time, representing the main negative sentiment.
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| ThursdayToday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Full line of heating, cooling, and ventilation components for professional contractors.
Wholesale refrigeration parts and equipment across commercial and residential categories.
HVAC controls, thermostats, and related electrical components for system integration.
Air filtration supplies including filters, media, and indoor air quality components.
Commercial refrigeration and food service industry equipment and supplies.
Professional-grade HVAC and refrigeration tools and diagnostic instruments.
Web-based product ordering and inventory lookup for contractor account holders.
Walk-in parts pickup at 33 branch locations with immediate availability for contractor customers.