Mason Pro Services

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About Mason Pro Services
Mason Pro Services operates from three Arizona locations, Chandler, Scottsdale, and Tucson, delivering heating, cooling, plumbing, and electrical solutions to homeowners across the Phoenix metro area. The company holds contractor licenses and maintains an outstanding 4.9-star average drawn from 1,337 customer reviews, reflecting consistent service quality since its founding. Technicians service homes in Gilbert, Mesa, Tempe, and surrounding East Valley communities, with 24-hour availability for emergency calls seven days a week.
What distinguishes Mason Pro from typical HVAC contractors is their multi-trade model, handling everything from AC tune-ups and Aeroseal duct sealing to complex plumbing leak detection and whole-home electrical upgrades under one roof. The company offers the Mason Value Plan (MVP), a maintenance membership program that rewards loyalty with discounts and priority scheduling, a practical choice for Arizona homeowners facing relentless summer heat. Their online booking system permits next-day appointments, and customers report receiving technician photos and bios before arrival, adding transparency to the service experience.
Recent reviews name specific technicians who resolved urgent problems: Alberto and his apprentice Gabriel diagnosed and repaired a failed air conditioning system the same day, explaining maintenance steps to prevent repeat failures. Tony the plumber pinpointed an underground water leak that other contractors could not locate, using specialized detection equipment. For a Japanese-style toilet installation, George P managed the complex hookups flawlessly. These named encounters illustrate why reviewers consistently describe the team as personable, knowledgeable, and trustworthy.
What Customers Say
Nearly all 1,337 reviews award 5 stars, with customers repeatedly mentioning same-day emergency response, helpful technician explanations, and the convenience of booking online. Negative feedback occasionally references pricing, while positive reviews highlight diagnostic skill and the MVP maintenance program savings.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnose and repair cooling system failures, perform seasonal tune-ups, replace capacitors, filters, and refrigerant to restore comfort.
Heating & Furnace Service
Repair gas furnaces, heat pumps, and air handlers; perform winter maintenance to ensure reliable heating when temperatures drop.
Ductless Mini-Split Systems
Install and service ductless heating and cooling for home additions, garages, or zones requiring individual temperature control.
Indoor Air Quality
Offer Aeroseal duct sealing, air duct cleaning, zone control systems, and filtration solutions to improve home air purity.
Plumbing Repairs & Leak Detection
Clear clogged drains, repair faucets and toilets, locate underground leaks, and replace water heaters and filtration systems.
Electrical Panel & EV Charging
Install service panel upgrades, EV charging stations, whole-home surge protection, and handle circuit additions and lighting upgrades.
Commercial HVAC & Maintenance
Provide commercial cooling, heating, plumbing, and electrical maintenance contracts for businesses across the Phoenix metro area.