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Claim This BusinessSince opening its doors, newACunit has served Chandler homeowners seeking straightforward AC replacements without the traditional negotiation process. The company operates under ROC license #332954 and has built a client base across the East Valley, including Gilbert, Mesa, and surrounding communities. With a 4.7-star average across 352 customer reviews, the majority of homeowners describe their experience as efficient and transparent. The business maintains weekday hours from 8 AM to 4:30 PM and closes on weekends.
newACunit differentiates itself through a direct-to-consumer model that allows customers to configure, purchase, and schedule AC installations online without requesting multiple contractor estimates. The company offers financing through Affirm and provides what it calls the best standard warranties in the industry: a 10-year parts and compressor warranty paired with a 1-year labor warranty on all new installations. Extended warranty options are available, and units are registered on the homeowner's behalf after installation.
Customer reviews highlight specific scenarios that demonstrate the company's approach. Jason VanDenburgh's review describes a same-day installation completed within one day, with technicians reviewing all system details and registering the unit for him. Josephine Phillips praised the company's online platform for purchasing two split-system units, noting that named employee Kathy answered pre-purchase questions and that installation was coordinated seamlessly. Matthew Villalobos recounted an instance where the initially ordered unit proved incompatible with his home's airflow requirements, and the company worked to secure a suitable replacement without costly modifications.
352 reviews yield a 4.7-star average, with 5-star ratings dominating the feedback. Three named customers praised technician communication and same-day completion timelines. One 3-star review was truncated before completion, making sentiment assessment incomplete.
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| ThursdayToday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Self-service platform to select and purchase new split-system air conditioning units with transparent pricing.
Professional installation coordinated with an installation partner, completed within one day.
Flexible payment plans at checkout, subject to credit approval.
Standard warranty covering major AC components for a decade post-installation.
Coverage for installation labor and workmanship for one year.
Additional warranty coverage available for purchase, varying by AC brand.
The company registers your new unit on your behalf after installation.