78 Degrees Inc

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About 78 Degrees Inc
78 Degrees Inc has operated in the Phoenix Valley since 2000, earning a 4.6-star rating across 13 verified customer reviews. The company holds dual ROC licenses in Arizona: ROC 202942 for residential work and ROC 202941 for commercial projects. Technicians are licensed, bonded, and insured for every job. The business specializes in serving homeowners and small commercial clients across the Phoenix metro area, including neighborhoods throughout the East Valley. Weekend and after-hours calls receive the same attention as scheduled appointments, reflecting a service model built on reliability and lasting client relationships.
What distinguishes 78 Degrees Inc from larger HVAC operations is their commitment to repair over replacement when feasible. Multiple reviewers recount how technician Kaz saved them thousands of dollars by fixing individual components rather than recommending full system replacements. The company operates almost entirely on referral work, indicating sustained customer satisfaction over two decades. They maintain 24-hour availability, which proves critical during Phoenix summer emergencies when AC failures create immediate health risks. All service calls include transparent pricing explained before work begins.
Reviewers consistently highlight specific scenarios where 78 Degrees Inc delivered beyond expectations. When Paul Kenjora's 14-year-old AC unit failed, Kaz diagnosed a faulty component and replaced it for $48 rather than proposing a $4,000 system replacement, extending the unit's life by four additional years. Lacie experienced an AC failure during a heat wave warning and received same-day service despite no prior relationship. Bob Jewell's split system installation (AC and gas furnace) four years ago continues performing without issues. These stories illustrate a service approach prioritizing long-term client value over quick revenue.
What Customers Say
All 8 reviewers awarded 5 stars, with 6 specifically naming technician Kaz. Four reviewers mention emergency or same-day service during heat-related crises. Pricing transparency appears in 3 reviews citing fair costs versus competitor estimates. One reviewer contrasts their experience with large companies that cannot retain experienced technicians.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnosing cooling failures, replacing faulty components, and performing seasonal tune-ups to extend system life.
Heating System Service
Repair and maintenance for gas furnaces and heating components, including the split systems mentioned in reviews.
New System Installation
Professional installation of complete HVAC systems including split AC and gas furnace setups.
Emergency HVAC Service
24-hour availability for system failures, particularly critical during Phoenix summer heat emergencies.
Residential HVAC Service
Homeowner-focused repairs, maintenance, and installations with transparent pricing.
Light Commercial HVAC
Service for small commercial properties, backed by commercial ROC licensing.
System Diagnostics
Accurate problem identification to determine whether repair or replacement represents the better investment.