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Claim This BusinessAC Works is a family-owned HVAC repair company serving Phoenix and the greater Phoenix valley with a perfect 5.0-star rating from 251 Google reviews. Licensed, bonded, and insured under ROC #333026, the company operates Monday through Friday 8 AM to 8 PM and Saturday 8 AM to 4 PM. All employees are drug-tested and background-checked — a policy the company highlights as part of their commitment to trustworthy home service.
Technicians Shane and Dylan, along with office manager Brittany, are named across the review sample. Shane receives particularly detailed praise in multiple reviews: thorough inspections, patient explanations of system condition, and practical advice (like identifying which room gets warmer than others and suggesting targeted fixes). Brittany is independently praised in several reviews for clear communication, easy scheduling, and making the process stress-free from first contact through completion. The combination of a responsive office and skilled field technicians is noted as unusual by multiple customers.
AC Works services include AC repair, AC maintenance, AC installation and replacement, heating service, and indoor air quality. A service plan is available at under $200 annually for two visits — noted by one customer as significantly less than competing quotes. Free estimates are offered. Multiple customers have used AC Works on repeat visits over several years, specifically noting consistent quality.
The company also serves property management clients and covers an exceptionally wide area: Phoenix, Surprise, Peoria, Scottsdale, Glendale, Goodyear, Buckeye, Sun City, Litchfield Park, Tolleson, El Mirage, Avondale, Paradise Valley, Laveen, and surrounding communities. When you call, the company states you will always reach a real person. Call (602) 780-3077 or visit acworksaz.com.
All 8 reviewed customers gave 5 stars. Technician Shane is named in 5 reviews — praised for thorough inspections, patient explanations, and practical advice that goes beyond the immediate repair. Office manager Brittany is independently praised in multiple reviews for clear communication and easy scheduling. A repeat customer specifically notes every experience has been "just as great as the last" across multiple years and jobs. The service plan at under $200 per year for two visits was cited as significantly more competitive than other Phoenix quotes.
| Sunday | Closed |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| Thursday | 8 AM–8 PM |
| Friday | 8 AM–8 PM |
| SaturdayToday | 8 AM–4 PM |