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Claim This BusinessACE Cooling, Heating, Plumbing and Electrical operates from Phoenix, Arizona, delivering round-the-clock service across residential cooling, heating, plumbing, and electrical systems. With 7,029 validated customer reviews generating a 4.7-star average rating, the company has accumulated one of the most substantial review portfolios in the Phoenix metro area. Theiravailability extends to every day of the week, including holidays, positioning them as a response option for homeowners facing sudden system failures during extreme summer conditions when Phoenix temperatures routinely exceed 115 degrees.
What distinguishes this contractor from Valley competitors is their scope: they handle four distinct trade categories under a single service agreement, eliminating the need to coordinate multiple specialists for interrelated system issues. The company maintains availability strategies aligned with Phoenix's climate demands, where air conditioning failures during June through September monsoon season create immediate safety concerns for residents. Their review volume suggests sustained market presence and repeated customer engagement rather than occasional project-based work.
Customer experiences documented in reviews reveal specific scenarios. One reviewer detailed a water line repair situation where the on-site technician performing excavation work received direct praise for hands-on execution, though the same customer expressed concerns about overall project coordination and pricing transparency. The contrast between positive technician-level interactions and broader company communication highlights a service delivery pattern where field expertise and operational management represent distinct strengths within the organization.
The company's 4.7-star rating from 7,029 reviews indicates predominantly positive outcomes, with customer feedback frequently noting the 24-hour availability and same-day response capabilities during emergency situations. Negative reviews focus on pricing disputes and scope recommendations rather than technical competence, with one reviewer specifically acknowledging positive on-site excavation work while questioning estimate transparency.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnose and repair cooling system failures; seasonal tune-ups optimize performance during Phoenix summer months.
Furnace repair and heating maintenance for occasional Phoenix winter cold spells and elevation variations.
Water line repairs, leak detection, and pipe replacement services for residential plumbing emergencies.
Electrical repairs, panel upgrades, and wiring services for residential systems requiring code compliance.
24/7 on-call availability for system failures requiring immediate attention regardless of time or day.
New HVAC system installations including load calculations appropriate for Phoenix climate conditions.