Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAbout Arrow Pro Services LLC
Arrow Pro Services LLC is a Phoenix-based air conditioning contractor with a perfect 5.0-star rating across eight verified client reviews. The company operates under license and serves the greater Phoenix metropolitan area, including neighborhoods throughout the East Valley. Homeowners who have worked with Arrow Pro Services consistently praise the team for arriving on time, explaining each step of the repair or installation process, and treating every interaction with professionalism and respect. Whether handling routine maintenance or emergency breakdowns, this contractor has built a reputation for clarity and dependability in a market where both qualities can be difficult to find.
What distinguishes Arrow Pro Services from many competitors is their commitment to solving problems rather than simply selling equipment. Multiple reviewers note that the team identified issues other HVAC companies failed to diagnose, including a system configuration error where gas heating remained default despite the home being all-electric. This diagnostic skill saved homeowners significant money, several reviews mention that competing companies quoted $195 just for a diagnosis while Arrow Pro Services resolved the issue for $80. The company handles installations including traditional split systems, heat pumps, and modern mini-split configurations, along with smart thermostat integration such as Google Nest units.
Customer stories from reviews illustrate the practical value Arrow Pro Services delivers. Bryson, one of the company's lead technicians, discovered during an attic inspection that a persistent cold-room problem stemmed from an overlooked system default, a fix that eluded multiple other contractors. In another instance, Austin and Jared removed a nineteen-year-old failed AC unit and installed new equipment including a heat pump, walking the homeowner through every step of the process. Reviewers also appreciate that the team avoids high-pressure upselling, focusing instead on what the system actually needs rather than pushing unnecessary upgrades.
What Customers Say
All eight reviews award five stars, with technicians named in six of them, Bryson appears in four reviews, Austin in two, and Ryan in one. Three reviewers specifically mention avoiding high-pressure upsells as a positive differentiator, while two highlight the company's diagnostic skill in solving problems other contractors missed. Pricing feedback is consistently positive, with one homeowner noting a $80 repair that other companies quoted $195 to diagnose.
Services
AC Repair & Maintenance
Diagnosis and repair of cooling system failures, including capacitor replacement, refrigerant leaks, and compressor issues.
Heat Pump Installation
Installation of heat pump systems providing both heating and cooling for Phoenix homes, as mentioned in customer reviews.
System Replacement
Removal of aged AC units and installation of new equipment, with one review documenting a nineteen-year-old unit replacement.
Mini Split Systems
Service and repair of mini-split ductless configurations, including diagnostic evaluation and component replacement.
Smart Thermostat Installation
Installation of connected thermostats including Google Nest and other smart home integration devices.
Diagnostic Services
Troubleshooting of system problems other contractors could not resolve, with emphasis on accurate identification before recommending repairs.
Ductwork Assessment
Evaluation of duct configurations and airflow problems, including attic inspections for system default settings.