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Claim This BusinessAZ Trusted Air is a veteran-owned HVAC contractor serving Phoenix and the greater Phoenix valley for over 20 years. Based in Phoenix (85032) and operating 24 hours a day seven days a week, the company provides residential and commercial HVAC services across Phoenix, Scottsdale, Tempe, Peoria, Paradise Valley, and Anthem. The current rating is 4.4 stars from 68 Google reviews.
Owner Tom is named in nearly every review and handles most service calls directly. Tom's late-night availability is what distinguishes many customer accounts: at 2 AM during a 115-degree day, Tom was on the roof checking components and had cold air running by 5:30 AM. He responded to a Sunday evening call on a unit he knew was aging, kept it running through the night, and had a new unit installed the following day. A customer who had been calling Tom's company for multiple AC units over 18 years describes the relationship as "always feels like dealing with family."
Post-job follow-through is confirmed in reviews: Tom sends detailed text summaries after jobs, returns to check completed work, and has come back on separate occasions to help tenants with thermostat setup after a prior job.
Services include residential AC and heating service, commercial HVAC, chillers and boilers, and indoor air quality. Duct cleaning is confirmed in reviews. The company handles two-unit replacements and large-scale commercial projects. Free quotes are available. Current promotions include 10% off any split system, 15% off multi-system replacements, and 15% off package unit purchases.
One 2021 review documents a problematic installation: the crew arrived nearly 3 hours late with no communication, did not bring a ladder for a roof install, and left the job incomplete. More recent 5-star reviews describe the opposite experience. Call (623) 252-6403 or visit aztrusted.com.
7 of 8 reviewed customers gave 5 stars. Owner Tom is named in every positive review. He showed up at 2 AM in 115-degree heat and had the system running by 5:30 AM. He held a 15+ year old unit running through the night and completed a replacement the following day. Multiple customers describe 18+ year relationships and consistent reliability. One 2021 review describes a late and incomplete installation with no communication — worth noting for prospective customers when scheduling larger jobs.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |