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Claim This BusinessChas Roberts Air Conditioning and Plumbing has served Phoenix homeowners since 1948, building a multi-generational reputation across the Valley. The company holds Arizona contractor licenses and maintains an A+ rating with the Better Business Bureau. With 1,325 verified client reviews generating a 4.4-star average, Chas Roberts operates out of both Phoenix and Tucson offices, delivering HVAC and plumbing services throughout the greater metropolitan area including Scottsdale, Gilbert, and Mesa.
What distinguishes Chas Roberts from Valley competitors is their dual-trade expertise under one roof, a convenience Phoenix homeowners increasingly demand. The company provides emergency A/C services seven days a week, with extended hours from 6 AM to 10 PM accommodating working families. Their plumbing division handles everything from drain cleaning and water heater installation to whole-house water filtration systems, a valuable service given Phoenix's hard water challenges. The company offers online scheduling and provides free unit quotes for homeowners considering system replacements.
Reviewers consistently single out individual technicians by name, describing specific scenarios that illustrate the company's service quality. Customer Sue Black detailed how technician Ramon installed two ADA toilet risers and bidets in her bathrooms, arriving on time and completing the work "in a very pleasant and professional manner." Another reviewer, Esperanza Patina, praised technician Jesus for a thorough spring maintenance visit that included practical tips for maintaining her AC during monsoon dust storms, a scenario Phoenix residents recognize immediately. Customer Kevin M. noted that Nick identified a critical damper issue during a routine appointment and explained why replacement was necessary before performing the work.
1325 reviews generate a 4.4-star rating, with technicians Jesus, Ramon, Nick, Faran, and Dylan mentioned by name across multiple five-star reviews. Positive feedback emphasizes thorough diagnostics and respectful service, while the single one-star review in this sample addresses pricing concerns rather than service quality.
| Sunday | 7 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| ThursdayToday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 7 AM–10 PM |
Comprehensive diagnostics, tune-ups, and repairs for all makes. Spring maintenance includes filter changes, coil cleaning, and monsoon preparedness checks.
Full system installations with free online quotes. Technicians assess home size, insulation, and ductwork to recommend properly sized equipment.
Same-day availability seven days a week, 6 AM to 10 PM, for system failures during Phoenix's extreme summer heat.
Professional drain services for clogs, slow drains, and sewer line issues using modern equipment and techniques.
Detection and repair of hidden leaks, pipe failures, and water damage prevention throughout the home.
Installation and repair of traditional and tankless water heaters, addressing Phoenix's year-round hot water demands.
Whole-house water filtration addressing Phoenix's hard water, protecting plumbing and improving taste for drinking and bathing.