Chas Roberts Air Conditioning and Plumbing

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About Chas Roberts Air Conditioning and Plumbing
Chas Roberts Air Conditioning and Plumbing maintains a strong 4.5-star rating accumulated across 1,393 customer reviews in the Phoenix market. This full-service contractor operates from offices serving both the Valley of the Sun and southern Arizona, with dedicated lines for Phoenix residents at 602.328.5000 and Tucson customers at 520.292.6858. The company offers comprehensive heating and cooling solutions spanning new installations, system replacements, and repair services, with extended availability from 6 AM to 10 PM on weekdays and 7 AM to 10 PM on weekends to accommodate the demanding desert climate.
The contractor provides standard HVAC services including air conditioning and heating system work, with replacement and repair offerings visible on their service menu. Their resource center suggests educational materials for homeowners navigating system maintenance, while their careers page indicates ongoing employment opportunities within the organization. Phoenix and Tucson customers can access service through their dedicated regional phone numbers.
Customer reviews highlight specific technicians who delivered thorough service experiences. Faran earned praise for methodically examining an entire heating and cooling system, then clearly explaining all findings to the homeowner. Kevin noted Nick's detailed appointment walkthrough, with particular attention to identifying a damper issue requiring replacement. Amelia described Dylan as professional and efficient, completing a comprehensive review while respecting the customer's work commitments. These individual experiences reflect the company's capacity for detailed diagnostics and transparent communication.
What Customers Say
With a 4.5-star average across 1,393 reviews, customer feedback reflects generally positive service experiences. Positive reviews frequently mention thorough diagnostics and clear explanations, while critical reviews focus on warranty disputes and billing concerns related to trip fees.
Working Hours
| SundayToday | 7 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 7 AM–10 PM |
Services
Air Conditioning Repair & Maintenance
Diagnostic services, component repair, and system tune-ups for residential and light commercial cooling systems.
Heating System Service
Furnace repair, heating element replacement, and annual heating system maintenance inspections.
New AC/Heating Installation
Complete system installation for new residential construction and existing home upgrades.
System Replacement
Old equipment removal and modern high-efficiency system replacement services.
Emergency Service
Same-day and after-hours availability for urgent heating and cooling failures.
Ductwork Assessment
Airflow evaluation and duct inspection services, including damper and ventilation checks.