CTS Air Conditioning and Heating is a locally owned Phoenix HVAC company that has been serving the greater Phoenix and Mesa area since 2001. With a 4.9-star rating from 52 Google reviews and 24/7 emergency service, the company is operated by owner Leon Huff, who handles most service calls personally.

Leon's response times are a defining characteristic of this company. Reviews document him arriving within 30 minutes on multiple occasions — in 110-degree heat on a Sunday evening, at 11 PM during a rainstorm, and with a 7 AM call resolved by 11 AM. One customer, dealing with an AC failure at 3 PM in triple-digit heat, had the house back to 71 degrees by 10 PM the same day.

CTS makes a specific claim on their website worth noting: they report being able to repair over 70% of broken AC units without replacement, and they will not push replacement when repair is viable. All repair jobs carry a warranty of up to two years. The company also offers a price-match guarantee — they will beat any written quote from a licensed contractor.

Services include AC repair, AC installation, heating repair, heat pump service, and new system installation sized correctly for each home's square footage. All major AC brands are serviced. FLIR thermal imaging is listed as a diagnostic tool on their website. The company is based in Central Phoenix and serves Phoenix and Mesa.

Discounts are available for armed forces, firefighters, law enforcement, EMTs, and teachers. CTS can be reached at (480) 696-5033 or at [email protected]. For Phoenix homeowners who want a fast-responding owner-operated company that repairs rather than replaces and backs their work with a two-year warranty, CTS is a strong option.