Donley A/C & Plumbing

Plumber
4.9(1,178 reviews)
11062 N 24th Ave, Phoenix, AZ 85029
Donley A/C & Plumbing

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About Donley A/C & Plumbing

Donley A/C & Plumbing has served the Phoenix metro area for over a decade, earning a 4.9-star rating across 1,178 verified reviews. The company holds state contractor licenses and operates from a centralized Phoenix base, dispatching technicians to neighborhoods across the East Valley including Gilbert, Chandler, Mesa, and Scottsdale, as well as West Valley communities like Glendale, Peoria, Surprise, and Goodyear. Service technicians are available seven days a week from 7 AM to 7 PM, accommodating homeowners who discover plumbing emergencies on weekends or after standard business hours.

What distinguishes Donley is their multi-trade capability under one roof, addressing both plumbing and HVAC systems without requiring separate contractors. Their service menu reflects genuine breadth: trenchless sewer line repair avoids destructive concrete breaking, tankless and heat-pump water heaters serve homeowners upgrading for efficiency, and ductless mini-split systems target older Phoenix homes lacking ductwork. The company maintains in-house expertise across these categories rather than subcontracting specialized jobs, a detail that surfaces repeatedly in customer feedback.

Reviewers repeatedly name technicians who solved problems other companies could not fix. Deborah called Donley when her 1961 Phoenix home developed a stubborn drain blockage; technician Matthew worked persistently, then brought in a drain manager with camera equipment at no extra charge toinspect the pipes and show her the video. She learned about pipe lining as an alternative to foundation demolition. Gigi has used Donley for over a decade and requests Juan by name, she describes him fixing their AC in peak summer heat without recommending a replacement, a decision that saved thousands. Joshua, another reviewer noted, presented multiple repair options before fixing a water softener leak efficiently. These specific technician names and scenarios appear across multiple five-star reviews, suggesting consistent staffing and genuine expertise.

What Customers Say

Across 1,178 reviews with a 4.9-star average, customers frequently mention specific technicians by name, Juan appears in repeat business reviews, while Matthew and Joshua are cited in detailed drain and leak repair scenarios. Positive reviews highlight diagnostic skill and honesty in avoiding unnecessary replacements, with several reviewers noting their technicians addressed problems other companies could not solve.

4.9 · 1,178 reviews
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Working Hours

Sunday7 AM–7 PM
Monday7 AM–7 PM
Tuesday7 AM–7 PM
Wednesday7 AM–7 PM
ThursdayToday7 AM–7 PM
Friday7 AM–7 PM
Saturday7 AM–7 PM

Services

Drain Cleaning & Hydro-Jetting

Clears stubborn blockages using high-pressure water jets; the company deployed camera inspection technology on a complicated 1961 home drain job.

Sewer Line Repair (Trenchless)

Repairs underground sewer pipes without digging, avoids destroying concrete or landscaping common in Phoenix homes.

Water Heater Installation & Repair

Services tankless, electric, gas, and heat-pump water heaters; helps homeowners select efficiency-appropriate models.

Leak Detection & Piping

Identifies hidden leaks in walls or foundations and performs repiping for older Phoenix homes with original plumbing.

AC Repair & Maintenance

Handles cooling system diagnostics, refrigerant issues, and annual maintenance, technician Juan specifically praised for honest assessments.

Ductless Mini-Split Installation

Installs mini-split systems in Phoenix homes without existing ductwork, providing zoned cooling for additions or older properties.

Heating & Furnace Service

Covers furnace repair and heat pump systems; maintains year-round comfort equipment beyond summer cooling.

Frequently Asked Questions