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Claim This BusinessDucts, Inc. has operated as a family-owned sheet metal contractor in Phoenix for over four decades, earning a Better Business Bureau A+ accreditation alongside a 4.7-star rating drawn from nineteen homeowner reviews. The company holds OSHA and Hazmat certifications and maintains an in-house fabrication shop capable of producing custom specialty items for commercial and residential clients across the Valley, including Gilbert, Chandler, and Mesa.
What distinguishes Ducts from typical HVAC contractors is their vertically integrated approach: they design, fabricate, and install dust collection systems for industrial clients while simultaneously handling residential heating and cooling needs. Their commercial division services labs and machine shops, maintaining equipment that other contractors declined to touch, such as aging industrial vacuum systems and older smog hog filtration units.
Customer reviews consistently praise technicians Sharon, Dustin, and the crew for arriving during summer heat waves to install new units when emergencies struck. One machine shop reviewer notes Ducts tackled challenging smog hog servicing that multiple companies refused, completing work without disrupting machinists. Dustin specifically transformed an old industrial vacuum system into new-machine performance for a laboratory client, earning recognition as a vendor who delivers on time and at fair prices.
Twelve of nineteen reviewers award five stars, with twelve specific mentions of technicians by name. Four reviewers describe same-day response during summer emergencies, while negative or mixed reviews do not appear in the available sample.
| Sunday | Closed |
| Monday | 6 AM–2:30 PM |
| Tuesday | 6 AM–2:30 PM |
| Wednesday | 6 AM–2:30 PM |
| ThursdayToday | 6 AM–2:30 PM |
| Friday | 6 AM–2:30 PM |
| Saturday | Closed |
Full-system design and install for commercial buildings, from blueprints to final setup.
Custom wet and dry dust collection systems for manufacturing and lab environments.
AC and heating system repairs, new unit installations, and maintenance for homeowners.
In-house shop creating specialty and custom metal items to client specifications.
Servicing and restoring older industrial vacuum and filtration equipment.