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Claim This BusinessEmpire Plumbing and Air Conditioning is a locally owned, family-operated HVAC and plumbing company serving Phoenix and the surrounding Arizona communities since 2000. With a 4.8-star rating from 298 Google reviews, the company holds dual ROC licenses (ROC 342717 and ROC 342718) and operates 24 hours a day, seven days a week. The company describes its roots as "7th-generation Arizonian" — a phrase that signals deep local presence and community investment.
Services span two full divisions. The HVAC side covers AC repair, AC installation, AC replacement, AC maintenance, heating and furnace repair, and full system replacements including high-efficiency systems. The plumbing side covers water heaters, water softeners, water filtration and reverse osmosis, slab leaks, repiping, drain cleaning, natural gas piping, and general residential plumbing. A spring maintenance plan is offered at $77 for a 20-point inspection with a free water heater flush included.
Named technicians Jay, Jason, Dan, and Aaron appear in customer reviews. Jason is specifically praised across multiple reviews for transparency and for going out of his way to help a property manager navigate multiple sequential issues. Jay explained an entire scope of work before starting any job with no pressure sales approach. Dan is described as well-versed on units and installation. Upfront pricing with no hidden fees is noted repeatedly.
The company serves Phoenix, Scottsdale, Peoria, Glendale, Cave Creek, Anthem, Black Canyon City, Mesa, Tempe, Gilbert, Goodyear, New River, and surrounding areas. Financing is available. For Phoenix homeowners wanting a dual-trade contractor with deep Arizona roots and a large established team, Empire Plumbing & AC can be reached at (602) 275-8400 or at EmpirePlumbingAC.com.
7 of 8 reviewed customers gave 4-5 stars. Technicians Jason, Jay, Dan, and Aaron are each named for professionalism and clear communication. Jason is specifically praised across multiple visits for transparency and addressing property management issues proactively. Jay explained the full job scope before starting with no pressure. One customer updated their review from 1 to 5 stars after the company completed a gas job professionally following an initial pricing confusion. Multiple customers confirm same-day service and upfront pricing with no hidden fees.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |