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Claim This BusinessFerguson HVAC Supply maintains a 4.0-star rating across 88 customer reviews at their Phoenix location. Open Monday through Friday from 7 AM to 4 PM, this supplier serves residential homeowners and professional contractors across the greater Valley including Phoenix, Glendale, and Tempe. The location operates as part of the larger Ferguson enterprise network, providing parts and equipment to the Phoenix metro area.
This location specializes in distributing heating and cooling components, with the ability to source parts across multiple branches when items are not in stock at the Phoenix counter. Reviewers note that staff members including Marvin have gone out of their way to assist with project parts, guiding customers toward other Ferguson locations when specific items required specialized inventory. The distributor model means customers benefit from the company's national purchasing power and supplier relationships.
Homeowners highlight specific positive experiences with staff who took time to explain options and suggest alternatives when parts were unavailable locally. One reviewer described receiving help navigating their project needs during a recent visit, while others noted that the referral system to other branch locations solved their parts sourcing challenges. Negative feedback centers on wait times reaching 40 minutes for counter pickups and pricing discrepancies between phone quotes and in-store totals.
Four of eight reviewers cite specific staff members like Marvin who went above and beyond, while three negative reviews mention pricing surprises or wait times exceeding 20 minutes. Positive feedback focuses on knowledgeable referrals; negative feedback targets service speed and price consistency.
| Sunday | Closed |
| Monday | 7 AM–4 PM |
| Tuesday | 7 AM–4 PM |
| Wednesday | 7 AM–4 PM |
| ThursdayToday | 7 AM–4 PM |
| Friday | 7 AM–4 PM |
| Saturday | Closed |
Distributor offering heating and cooling components for professionals and homeowners undertaking equipment projects.
Customers order parts online or by phone and pick up at the Phoenix location counter, with wait times varying by inventory location.
When parts are unavailable locally, staff directs customers to other Ferguson branches with specialty inventory.
Staff assists customers in identifying correct parts for their specific HVAC equipment and project requirements.
Supplies components for commercial heating and cooling systems to contractor customers in the Valley.
Retail availability of parts for homeowners working on personal HVAC projects and repairs.
Ability to source hard-to-find parts through the broader Ferguson supplier network.