Fix it Frankie

Fix it Frankie operates as a residential HVAC contractor serving Phoenix and the surrounding Valley, including Ahwatukee, Tempe, and Gilbert. The company maintains a 4.6-star rating across 586 customer reviews, reflecting consistently positive service delivery in the desert climate. Justin owns the business, and technicians Will and Dwight have been specifically cited in customer feedback for their diagnostic approach and technical knowledge. The company operates seven days a week from 7 AM to 7 PM, providing accessibility for homeowners managing scheduling constraints.

The contractor partners with American Standard for equipment installations, bringing manufacturer-level support to residential customers. Website content focuses on standard CSS styling without promotional messaging, suggesting the business emphasizes service delivery over marketing. No rebate programs or workmanship guarantees are explicitly advertised on the homepage, though customer reviews reference ongoing warranty discussions and parts replacement protocols.

The named technician Will accompanied an American Standard representative to a customer's attic in July 2023 to diagnose ongoing system issues, including drainage problems that caused water damage across three rooms. Customers have experienced extended wait times for replacement parts, with one reviewer citing a May order still pending through summer. The business has handled emergency service calls during extreme heat periods, though same-day availability has been inconsistent according to review feedback.