Hayes & Sons Plumbing & HVAC is a Phoenix-based plumbing and HVAC company serving the greater Phoenix area from their base at 2013b W Bethany Home Rd, Phoenix, AZ 85015. Operating since 2017, the company employs NATE-certified technicians, operates 24/7, and carries a 4.8-star rating from 87 Google reviews. While the listing category is "Plumber," the company handles both plumbing and HVAC services.

Plumbing services are the primary focus in customer reviews: water heater installation and repair (including tankless systems), garbage disposal installation, dishwasher installation, whole-house water filtration, laundry sink and faucet installation, water line repair, and emergency leak response. The HVAC service list includes AC repair, AC installation, furnace and heating repair, heat pump service, air duct cleaning, thermostat service, and 24-hour emergency HVAC.

Named plumbers Grant, Brandon, and David (and his partner William) account for the majority of detailed reviews. Grant consistently provides written quotes with multiple options in PDF format — noted as unusual by at least one customer who received estimates from multiple companies. He responds quickly to calls, texts, and emails, updates customers when running behind, and handles add-on requests on the same day. One customer describes Grant returning later the same day to connect a drain pan to a sump pump after the main water heater job was complete. Technicians wear shoe covers on site and clean up fully after jobs.

Honest diagnosis is a theme: Grant repaired a loose water connection instead of immediately recommending a new water heater when the customer expected to pay for replacement. Brandon quickly explained that home inspection plumbing items weren't major issues, fixed the one that was, and then responded on short notice to an emergency outdoor pipe issue the same day.

Upfront pricing with no surprise fees is noted by multiple customers as distinguishing. For Phoenix homeowners needing plumbing work — especially water heater service, tankless systems, or whole-house water filtration — Hayes & Sons is worth a direct call to (623) 400-6398.