Who should I call first if my AC stops working during a Phoenix summer heat wave?

Call Hayes & Sons for their same-day service. They answered calls within an hour for customers facing no-hot-water scenarios.

Can Hayes & Sons handle tankless water heater installations in older Phoenix homes?

Yes. A reviewer mentioned their builder referred the company specifically for tankless water heaters in their home.

What should I do while waiting for an emergency HVAC technician to arrive?

Check the thermostat batteries and filter, and turn the system off if you hear unusual sounds or smell burning.

Will the technician explain what's wrong before starting repairs?

Yes. Multiple reviewers noted technicians explained the problem and walked through options before proceeding.

How quickly can Hayes & Sons respond to an emergency call?

The company offers same-day and 24-hour emergency service, with one repair completed within an hour of arrival.

Do I need to be home for a same-day service appointment?

A reviewer noted Grant arrived on time within the promised window, so someone should be available.

Hayes & Sons Plumbing & HVAC

Plumber

4.8(101 reviews)

2013b W Bethany Home Rd, Phoenix, AZ 85015

(623) 400-6398

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About Hayes & Sons Plumbing & HVAC

Hayes & Sons Plumbing & HVAC has served the Phoenix metro area since 2011, founded by Micah Fuentes and operating as a family-owned business. The company holds 87 customer reviews with an impressive 4.8-star rating, and their technicians carry NATE certification alongside full licensing, bonding, and insurance coverage. Based at 2013b W Bethany Home Rd in Phoenix, the team provides both plumbing and HVAC services to homeowners across the valley, including surrounding communities.

What distinguishes Hayes & Sons from many contractors is their commitment to immediate response. The company offers same-day service and maintains 24-hour emergency availability every day of the week, a practical feature for Phoenix residents facing AC failures during triple-digit summer heat. Their NATE-certified technicians handle diagnoses and repairs in a single visit, and the family-owned structure means customers work directly with people who have a stake in every job's outcome.

Customer reviews highlight two technicians by name. Grant assisted a homeowner with garbage disposal repair, dishwasher installation, and a same-day water heater replacement, explaining each step and making the customer comfortable throughout the process. Brandon resolved a tankless water heater issue within an hour for another customer referred by a local builder, providing maintenance tips specific to Phoenix's demanding climate. Grant also impressed a third reviewer by sending detailed PDF quotes for different water heater models and completing the installation within the promised timeframe.

What Customers Say

Three customer reviews all award 5 stars, with two specifically naming technicians Grant and Brandon. Both named technicians are praised for clear communication, same-day response, and honest pricing. Grant went further by providing written quotes, a detail no other contractor offered the customer.

4.8 · 101 reviews

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