Heating & Cooling Supply

Heating & Cooling Supply operates as a wholesale distributor in Phoenix, Arizona, serving both licensed contractors and homeowners seeking parts for self-service repairs. The business maintains regular hours Monday through Friday from 7 AM to 4:30 PM. With 12 verified customer reviews generating a 3.3-star rating, the supplier has built a presence serving the broader Phoenix metropolitan area and surrounding communities. The company functions primarily as a parts and systems supplier rather than a full-service installation contractor, which shapes the nature of customer interactions.

The distributor distinguishes itself through specialized inventory particularly for Ruud and RHEEM equipment lines, offering parts that smaller suppliers often cannot obtain. Jeremy Hartz, one reviewer, notes the business consistently stocks Ruud/RHEEM components and can program blower motors on-site, a capability that saves contractors valuable time. The supplier maintains a contractor-focused business model, serving professional HVAC technicians who require reliable parts sourcing for installation and repair work. This wholesale orientation differentiates the operation from typical residential service companies.

Customer experiences reveal named staff members who have positively impacted client outcomes. Stacey facilitated warranty processing for a customer facing a unique claim, demonstrating willingness to advocate on behalf of buyers. Bill, described as a territory manager, receives commendation for direct communication and delivering what contractors need without unnecessary delays. Conversely, negative reviews cite extended hold times exceeding 20 minutes and instances where customers felt staff lacked urgency during interactions. The mixed feedback suggests service quality may vary depending on timing and staff availability.