HVAC Mirage Inc. operates as a wholesale HVAC supply and sales company in Phoenix, serving both homeowners and contractors looking to purchase equipment directly. The company specializes in mini-split systems, with a catalog that includes multiple BTU sizes and brands at prices positioned below retail markup.

The business model differs from a typical service contractor — customers come to HVAC Mirage to buy equipment, particularly ductless mini-split systems, rather than primarily for installation or repair labor. Reviewers who purchased equipment describe receiving the products they ordered with no issues, and note that staff member Liz is consistently helpful and knowledgeable about the inventory.

The company's mixed 4.4-star rating across 13 reviews reflects some operational challenges. One customer describes a two-month difficulty reaching the company for a warranty replacement under an AC unit purchased there. Another review mentions arriving at the location during business hours to find it closed with no explanation. These friction points suggest the company's customer service processes — particularly for post-sale warranty situations — may not match the experience during initial purchase.

For contractors and homeowners who know what they want and are purchasing self-install or contractor-installed equipment, HVAC Mirage can be a cost-effective source for mini-splits and HVAC supply. The company accepts credit and debit cards and has a wheelchair-accessible location.

HVAC Mirage Inc. is located in Phoenix and can be reached at (602) 571-0449. Their website is hvacmirage.us.